Caleb Rothganger | Page 3

Great Place to do Business I have purchased many cars from 5 Star Ford. The last 6 automobiles have been purchased through Jim Rich. I have also enjoyed working with Jason o I have purchased many cars from 5 Star Ford. The last 6 automobiles have been purchased through Jim Rich. I have also enjoyed working with Jason of Internet sales. James and Caleb in Service and Joe in Finance. All of these individuals do an outstanding job for 5 Star Ford and their customers. I do feel that Ford automobiles are getting way to expensive, however your people make you feel good about your purchase. More

Helpful 0

Report | Print

Service Prompt attention to my tailgate issue. Warranty service scheduled and completed promptly. Charlie Dill got me from the airport back to the dealership Prompt attention to my tailgate issue. Warranty service scheduled and completed promptly. Charlie Dill got me from the airport back to the dealership quick and safe. Everyone I've dealt with -David Degger, Michael Fitch, Caleb, and Charlie. Great team. More

Helpful 0

Report | Print

It was a pleasure being at FIVE STAR today I was Wowed by the Customer service. Caleb was great. My car was taken care of in a very short time. I was updated about the problem with the car, w I was Wowed by the Customer service. Caleb was great. My car was taken care of in a very short time. I was updated about the problem with the car, when my car was finished & when the Courtesy Van would be at my office. Thank You! Your Courtesy Van Driver was great. Harry Waymire was pleasant, kind, courteous on time & a really good SAFE driver. I really appreciate that! Not only did he call me at the office to let me know that he had left FIVE STAR, but he called me when he arrived at my office. The Courtesy Van was a good experience! Thank you for good service! More

Helpful 0

Report | Print

Easy as Sunday Morning I called 5star and spoke to Caleb about a tune up to my 2008 f150. Not only did I get a tune up but also a brake job, power steering leak fixed, and e I called 5star and spoke to Caleb about a tune up to my 2008 f150. Not only did I get a tune up but also a brake job, power steering leak fixed, and even windshield wipers. I had planned to get new tires but Caleb informed me I still had 10k miles on them and could wait to replace them. My truck was in and out in 2 days! I loved that Caleb kept me informed as each repair was done and that he was not intimidating. Sometimes repairs are a hassle for a single Mom and this time it was not. I was thoroughly pleased with the courtesy, cost, and complete care I got from Caleb! You guys have a keeper and I will pass his info along to the "single mom network" of friends I have for all of their service and repair needs. Thanks Caleb, Kelley Nicosia :) More

Helpful 0

Report | Print

Caleb Rothganger I went in to have my 2013 Taurus checked out. Three unrelated problems that came up at the same time. Caleb was awesome! He was able to have all the I went in to have my 2013 Taurus checked out. Three unrelated problems that came up at the same time. Caleb was awesome! He was able to have all the problems knocked out within a few days. Obviously, the techncians deserve credit too. Mainly, I was impressed with how quickly Caleb provided me with updates regarding my vehicle. Caleb ensured I had a rental lined up before I even arrived to the service department. If that's not bad xxx service, I don't know what is. Caleb was as professional as it gets! Kudos, Caleb! More

Helpful 1

Report | Print

Very Courteous Crew I was very pleased with this visit from drop off to pick up. I was even shuttled back to work and picked up in a timely manner by a friendly shuttle d I was very pleased with this visit from drop off to pick up. I was even shuttled back to work and picked up in a timely manner by a friendly shuttle driver. More

Helpful 1

Report | Print

Always happy to service Whenever I take my Fiesta in for work, the Five Star Ford team is always willing and able to help with my needs. They are efficient, truthful, and chi Whenever I take my Fiesta in for work, the Five Star Ford team is always willing and able to help with my needs. They are efficient, truthful, and chipper. I highly recommend. More

Helpful 0

Report | Print

# 1 Service Advisor If you are looking for a service department this is the place! Service Advisor Caleb Rothganger is the one that took great care of my concerns with my If you are looking for a service department this is the place! Service Advisor Caleb Rothganger is the one that took great care of my concerns with my F150.I will say Best experience that I have had. Excellent Customer Service More

Helpful 0

Report | Print

Service Dept. is very good! I didn't buy my car there, but wish I had, if the sales staff are as good as their service dept.. Been there twice. People are attentive, courteous, a I didn't buy my car there, but wish I had, if the sales staff are as good as their service dept.. Been there twice. People are attentive, courteous, and friendly. Especially the one that took care of me .......CALEB ROTHGANGER. Great guy. Good asset to that dealership. Was a whole lot better there, than at the other place I was at. More

Helpful 0

Report | Print