CJ Nichols | Page 98

A pleasure to work with Tucson Subaru and CJ and Tracy We did come in to just look at a bigger. We have two Gray Hounds the did not in the regular Subaru we had. CJ with a big smile did and politely ask We did come in to just look at a bigger. We have two Gray Hounds the did not in the regular Subaru we had. CJ with a big smile did and politely ask us if her could help. We told him we have a Subaru now but our two Gray Hounds where not to happy with the back seat not big enough Mom. So here we are looking for a car that has enough room for the kids. CJ is the best car sales person we ever work with he is pleasure to work with. He made it so easy no pressure. We walk out with new Subaru Outback the kids love it. Tracy made the paperwork the best and fastest we have ever have been through. Thank you CJ and Tracy IrmanPaul More

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Painless Car Buying! Okay, I have to admit that I HATE going to buy a car. But my recent experience at Tucson Subaru was the total opposite of my previous car purchases. Okay, I have to admit that I HATE going to buy a car. But my recent experience at Tucson Subaru was the total opposite of my previous car purchases. Tucson Subaru has a newly built dealership and it is impressive. When you enter the building, every employee who you come face-to-face with smiles and politely inquires if they can help you or if you've been helped. The overall facilities are beautiful. Our salesman was CJ Nichols, a knowledgeable young man who was able to describe the ins and outs of a Subaru purchase vs. some of the other comparable models on the market. He patiently explained the mechanical advantages to a Subaru and backed it up with clips of video recordings of the car (the clips were short, information packed and excellent visual examples of what he was explaining). He was "fast talking" but not in a high pressure manner; he manner was enthusiasm for the product he was representing. I guess what I'm saying is that he was personable and charming in a totally non-car salesman way! I'd recommend asking for him if you want to investigate the possibility of purchasing a Subaru. My big surprise was in the area of dealing with the dealership's Finance employee. For me, this is usually the agony filled moment of buying a car, but our Finance person, Tim Hanson, was great! He was soft spoken, calm and very personable. He was not in the least "high pressure" regarding the add on's, and he was respectful of my decisions in this area. A young man from the service department rode back to our house, to pick up our other car. This was a 25 minute drive. Kendall was a delightful young man who chatted politely and seemed completely at ease sitting in the car with two complete strangers. He helped me clean out the belongings from my other car and sat patiently as we searched for the Title (those dang things are never where you thought they'd be!). Although I can't say I want to go out and buy another car tomorrow or in the next ten years (and considering the reliability of the Subaru product, I don't plan to), I can say that my experience at Tucson Subaru was a very positive one. I definitely suggest that you stop by if you even slightly considering a Subaru. I think they'd convince you of the value of their product . . . but in a totally non-pressure, informative way. We are very happy with our new 2015 Forester. Thanks Tucson Subaru! More

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Car buying CAN be a fun experience After reading Consumer Reports we decided to take a look at the Subaru Forester. We met CJ Nichols at the dealership and the rest is history. It is After reading Consumer Reports we decided to take a look at the Subaru Forester. We met CJ Nichols at the dealership and the rest is history. It is nice to deal with someone who knows the product and is enthusiastic about it also. This dealership is a nice place to be, the people are friendly and professional and I felt no pressure during the entire process. Also, the price offered on our trade in was fair and businesslike.The paperwork was quick and easy and Traci Roberts got us through that in record time. in short, keep up the good work and I will not hesitate to recommend you to others. This is our first Subaru but I suspect not our last. More

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Awesome...over the top! C.J Nichols was extremely knowledgable on all aspect of the Subaru products. He clearly explained everything you would need to know and was able to an C.J Nichols was extremely knowledgable on all aspect of the Subaru products. He clearly explained everything you would need to know and was able to answer all the questions we had. On our second visit to the dealer we test drove the Outback and were comfortable with package they put together for us. C.J and the staff put together the paper work that day and we walked out of the dealer with a new car. Best car buying experience I.had ever had. Thanks to all at Tucson Subaru! More

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OUTSTANDING SERVICE CJ was the best sales person I have ever bought a car from! I have always bought Honda cars up to now. CJ's presentation convinced me the Subaru For CJ was the best sales person I have ever bought a car from! I have always bought Honda cars up to now. CJ's presentation convinced me the Subaru Forrester was the best car for me. More

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Our new Imprezza Hatchback CJ was extremely knowledgeable, friendly and helpful. The dealership was modern, appealing and inviting. The selection of cars was excellent. The e CJ was extremely knowledgeable, friendly and helpful. The dealership was modern, appealing and inviting. The selection of cars was excellent. The education videos were very helpful. The beverages and treats(healthy and non-heathy) were a welcome relief after a day of work and then car searching. More

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Great Dealership! It's my second time doing business with Tucson Subaru, and I've been thrilled both times. CJ has taken great care of me as a salesman, and has taken It's my second time doing business with Tucson Subaru, and I've been thrilled both times. CJ has taken great care of me as a salesman, and has taken my interests and priorities into account in order to give me exactly what I was looking for. Tim Hanson, on the finance end, did an outstanding job of walking me through all of the options and helping me pick the best options for my needs. Feels more like buying from my buddies than going to the stereotypical car dealership. They have made me a Subaru guy, through and through! I'll be back for a third time in when I need another car. More

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2015 WRX I recently purchased a new WRX, but my intent was just to get my old Subaru serviced. While waiting for my car, CJ Nichols approached my husband and I recently purchased a new WRX, but my intent was just to get my old Subaru serviced. While waiting for my car, CJ Nichols approached my husband and I about any possible questions we had a friendly conversation about Subarus. He also set up us up with videos and games to help pass the time while waiting. CJ ensured we knew we could come to him with any questions. My husband and I ventured out into the lot to check out the new WRXs. We saw a car that sparked our interest and took some time to look at it, just me and him. Once we were done checking out the new cars, we went back inside. CJ noticed we were looking at one car in particular and asked us if we wanted to drive it. CJ himself was not able to take us on a test drive, so he had Alan Ferlan take us out. They were both very versed in the car's capabilities and gave some quick pointers before we drove off. We still had no intent to buy at this time and they did not try to run a credit check prior to the test drive. Needless to say, we fell in love with the car and knew we wanted it. After that, they walked us through the process and gave us a good deal on our trade in. Once it came to financing the car, Tim Hanson did a great job hearing our concerns. Overall, we were able to walk out of there very confident that we had made the right decision. Before we drove home in a new car, we were presented roses from the dealership. I was very happy with my entire car buying experience. More

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wanted a subaru I wanted a subaru for a college age daughter. Looked all over Tucson. Finally went to Tucson Subaru. Not only did they have a great selection of cars I wanted a subaru for a college age daughter. Looked all over Tucson. Finally went to Tucson Subaru. Not only did they have a great selection of cars, I was able to, after research determine that the prices were in line with expectation. Unlike other dealers in town. Then the experience I had with CJ Nicholes in sales was great. I am fickle buyer, to say the least. He was very patient. Real patient. The product speakes for itself, but everyone in the buying process was great.Tim to be specific in finance. Saw a friend of mine at the dealership while he was servicing his car.. Did not know he was a Subaru buyer..He has two, and recomended I look around. I did, bought a car a few hours later. Happy with the experience. Want to buy my next Subaru from Tucson Subaru. By the way, my daughter is blown away, as she sould be. Also, they have been in touch daily to make sure my experience was all it should be. Satisfied. More

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Very Satisfied With every other dealership we have experienced, we have been unsatisfied and felt like we were taken advantage of. CJ was very knowledgeable with the With every other dealership we have experienced, we have been unsatisfied and felt like we were taken advantage of. CJ was very knowledgeable with the car and even took the time at the end of the sale to help my husband set up the blue tooth for his phone. CJ didn't have to do this, but took the time to continue to give great customer service and turn a project that could have been a hassle, into a good experience. More

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