CARYN GOMEZ | Page 2

Lokey Moters is a first class operation. They bend over backwards to make sure the customer is truly satisfied. My sales associate, Aaron Cheeko did everything with in his power to make They bend over backwards to make sure the customer is truly satisfied. My sales associate, Aaron Cheeko did everything with in his power to make sure I was totally satisfied. He taught me how to navigate the interior of my new car's panel. It is rare in today's world to find a company that is Customer friendly. They provide coffee, water, pastry, sodas. I was treated like a queen. I am a lifetime Lokey Customer. More

by jdober36 Verified Customer Verified Customer

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I REALLY LOVE HOW TONY WENT BEHIND TO HELP ME. HE IS A FANTASY GUY. Everyone Is so Nice I WILL TELL MY FRIENDS ABOUT YOU GUYS THAT'S A BUNCH HE IS A FANTASY GUY. Everyone Is so Nice I WILL TELL MY FRIENDS ABOUT YOU GUYS THAT'S A BUNCH More

by daysclaudia19 Verified Customer Verified Customer

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Went to test drive a car but the car was sold already that day. Unfortunately the person I was communicating with Caryn did not inform me that it already sold. that day. Unfortunately the person I was communicating with Caryn did not inform me that it already sold. More

by RHarn007 Verified Customer Verified Customer

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Vehicle delivered was not road ready. Drove an hour back to dealer 2 weeks after purchase and service center refused to address issues after waiting for hours. Drove an hour back to dealer 2 weeks after purchase and service center refused to address issues after waiting for hours. More

by mikesneed0117 Verified Customer Verified Customer

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I called in looking for a car and spoke to Caryn. She was so helpful and answered all of my questions. She went above and beyond helping me. She was very knowledgeable and professional. She was so helpful and answered all of my questions. She went above and beyond helping me. She was very knowledgeable and professional. More

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Very helpful and nice people, fair prices, I am very happy with my purchase, and lifetime oil changes! happy with my purchase, and lifetime oil changes! More

by kperezk Verified Customer Verified Customer

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Caryn was awesome she helped me get into a car that fits all my needs. I am happy that I went with Lokey Nissan everyone was professional and helpful. They also offered me free oil changes for life super sw all my needs. I am happy that I went with Lokey Nissan everyone was professional and helpful. They also offered me free oil changes for life super sweet deal I am very happy overall. More

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Caryn Gomez internet manager was terrible. Not answering e-mail questions for a day. Even when she responded it was not an answer nor was she paying attention to the information in the email. I was ready to e-mail questions for a day. Even when she responded it was not an answer nor was she paying attention to the information in the email. I was ready to buy the car from her, however she didn’t seem interested in selling. More

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My experience with this dealership was beyond horrific. So much dishonesty and wrong doing. I was already pre-approved for financing before I reached out, gave Angelo my reference number and made it very c So much dishonesty and wrong doing. I was already pre-approved for financing before I reached out, gave Angelo my reference number and made it very clear they are only authorized to submit my credit application to the company I gave them. I received several inquiries to all 3 credit bureaus and when I tried to reach someone at the dealership everyone gave me the run around, and no one wanted to answer my calls. When I finally spoke with Caryn, she told me I was denied, which was a lie because I went and purchased the exact same vehicle at a different dealership with the same pre-approval. Even if they did receive a denial, no one from Lokey called to communicate or ask me if they could have authorization to continuously run or shop my credit application around to different lenders. Thank God I was able to still get the vehicle I wanted from the great dealership I found after this disaster. But this still does not make it ok for Lokey Nissan to do whatever and treat people however they feel like it and not correct their wrong doing. I am now struggling to get them to remove all of these unauthorized inquiries. I went into Lokey to speak with Christian the acquisition manager and wanted to make sure this matter was taken care of. He told me after their employee luncheon he would get with his Vice President and make sure I received an email with the letter I needed to submit the hard inquiries removal BUT it is the next day and I have yet to hear anything from anyone at this unprofessional dealership. Word of advice, STAY CLEAR FROM THEM. More

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The staff at Likey Nissan have always been very friendly and helpful to me. They always make my experience at the my dealership a good experience. Thank you all very much and helpful to me. They always make my experience at the my dealership a good experience. Thank you all very much More

by DOOTER64 Verified Customer Verified Customer

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