Butch Smith | Page 6
Finance and Insurance
Shield's Automart of Paxton, Inc.
580 John St
Paxton, IL 60957
Dealership Experience
10 yrs, 3 mos
Industry Experience
33 yrs, 3 mos
62 Reviews
Write a Review62 Reviews of Butch Smith
January 16, 2018
Awesome above and beyond customer service from Butch, and Cl I saw a truck that they posted on their website for sale. I drove by to just take a look at it with no intentions on buying. I was greeted by Cliff wh I saw a truck that they posted on their website for sale. I drove by to just take a look at it with no intentions on buying. I was greeted by Cliff who asked me if I was looking for anything in particular. I told him about the truck I saw and he showed it to me. He explained the previous owners, and how well taken care of it was. I told him I was looking for a pay off of my old truck and I didn't want to talk numbers until I knew what my trade in was. To my surprise not expecting to get my truck paid off Cliff and Butch came back and told me because it was the end of the month they would bump my trade.in value up by 1400$. Leading to the pay off of my truck.. to my surprise I was not even expecting that, as I stated before I was just wanted to look at numbers then with such a great deal I ended up buying a new used truck. I never would have imagined i could have got such a good deal on the truck I have always wanted. But Cliff and Butch made it happen. They were extremely helpful, and I felt after the car buying process I made new friends not someone I just bought a truck from. Cliff was extremely nice and so was Butch finding the best payments for me. Never once did I ever feel pressured. I would reccomoned anyone to go see Cliff and Butch. When I did purchase the truck I mentioned to Cliff about how it was missing the spare tire. He mentioned he was going to try and figure one out for me. To my surprise a.week later I got a call from Cliff saying he tracked down the older owner of the truck and got the spare tire for me. For me that is legendary and incredible customer service. I would have never expected such great customer service. More
Other Employees Tagged: Cliff Birley
December 18, 2017
Great experience Love my new XT5! Pete and Rich made my purchase easy. Great value without effort. Fair price on trade, great price on purchase. Rich was so patient Love my new XT5! Pete and Rich made my purchase easy. Great value without effort. Fair price on trade, great price on purchase. Rich was so patient in showing me all the technical options my XT5 offers. He’s awesome More
Other Employees Tagged: Pete Klein, Rich Heintz
December 14, 2017
Experience buying a new Chevy Truck at Shields Auto Mart, IL Sales staff asked our needs and fulfilled them. Spent a good deal of time walking us through the features of the new vehicle and answering all our que Sales staff asked our needs and fulfilled them. Spent a good deal of time walking us through the features of the new vehicle and answering all our questions. They made us feel welcome to come back in to review any areas we still needed more help with. Our salesman was very knowledgeable and helpful throughout the shopping and buying process. More
Other Employees Tagged: Pete Klein, Rich Heintz
December 09, 2017
MY CHEVY TRAX I bought my last 4 cars from Shields. My salesman was Cliff Birley. Butch Smith and Pete Klein were great too. They were very helpful and patient. I bought my last 4 cars from Shields. My salesman was Cliff Birley. Butch Smith and Pete Klein were great too. They were very helpful and patient. More
Other Employees Tagged: Pete Klein , Cliff Birley
December 06, 2017
Awesome 4th purchase Cliff at Shield's in Paxton made our experience GREAT. This is my 4th vehicle I have bought from him and can't imagine buying from anyone else. Cust Cliff at Shield's in Paxton made our experience GREAT. This is my 4th vehicle I have bought from him and can't imagine buying from anyone else. Customer Service has been great. More
Other Employees Tagged: Pete Klein , Cliff Birley, Cliff, Butch, and Pete did a great job!
November 21, 2017
Great Local Dealership! We are happy that we could buy a new vehicle from a local dealership. Good bunch of people to work with. All very friendly, helpful and knowledgeabl We are happy that we could buy a new vehicle from a local dealership. Good bunch of people to work with. All very friendly, helpful and knowledgeable. Cliff Birley made buying our vehicle a fun experience. Would recommend them to anyone! More
Other Employees Tagged: Cliff Birley
November 20, 2017
Buying a new car Local dealership in our hometown Reasonable prices compared to other dealerships in the area Very knowledgeable staff (Rich) Great sales staff (Ric Local dealership in our hometown Reasonable prices compared to other dealerships in the area Very knowledgeable staff (Rich) Great sales staff (Rich) Clean store Great car selection More
Other Employees Tagged: Rich Heintz
November 10, 2017
Efficient and friendly service. This is the 3rd vehicle I have bought from this dealership and each time I have been treated with decency and efficiency. They did not waste my time b This is the 3rd vehicle I have bought from this dealership and each time I have been treated with decency and efficiency. They did not waste my time by having me sit in their dealership while they figured out a deal Rich H., worked around my busy schedule which was much appreciated. More
Other Employees Tagged: Rich Heintz
November 06, 2017
This dealership is awesome. They really take care of you. Th people at this dealership are awesome. They are very knowledgeable and know there jobs. They are very friendly and kind. They really take care of Th people at this dealership are awesome. They are very knowledgeable and know there jobs. They are very friendly and kind. They really take care of the customers. More
Other Employees Tagged: Pete Klein , Pete Klein,outstanding manager and friend. Butch explained the differnce between the different warranties. so you could make educate choice. He was great. There isn't any other dealership like Shields of Paxton.
October 31, 2017
Traverse at Shields Shields auto Mart in Paxton provided a great experience when purchasing my 2014 Chevy traverse thanks! Everyone was great! Came all the way from Wis Shields auto Mart in Paxton provided a great experience when purchasing my 2014 Chevy traverse thanks! Everyone was great! Came all the way from Wisconsin. More
Other Employees Tagged: Pete Klein, Rich Heintz