Burrell Henry
Burrell Henry at Heritage Cadillac
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Burrell Henry | Page 2

Service Consulant

Heritage Cadillac

303 W Roosevelt Rd
Lombard, IL 60148

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5.0
106 Reviews
5.0

106 Reviews

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106 Reviews of Burrell Henry

May 25, 2022

Dealership Rating
Employee Rating

Joe checked me in and reviewed what I was in for and was very personable and customer centric. Waited about 2 hours for a oil change and rotation, but that was ok. I got some quiet time work done. I've been More

by mike
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joe Ignoffo, Michael Ammerman

May 16, 2022

Dealership Rating
Employee Rating

My long time service writer Burnell makes certain I receive excellent. The cashiers are alway friendly and my bill is done in a timely manner. The service department handles my car in a satisfactory More

by gwenwilliams914
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roger Fowler

April 19, 2022

Dealership Rating
Employee Rating

Bought my Cadillac here and I always service it here. Top notch. I highly recommend. More

by Mojough44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 19, 2022

Mojough44 responded

Satisfied customer.

Apr 21, 2022

Heritage Cadillac responded

We are so happy to hear that your experience across the board with us has been great. Come again soon!

March 31, 2022

Dealership Rating
Employee Rating

Very good service from Burnell of the service department. He kept me updated on the status of my vehicle while it was being worked on. More

by Pwhoriskey4940
Customer Service
Recommend Dealer
Yes
Apr 06, 2022

Heritage Cadillac responded

Thanks for the great review! We are so happy to hear that Burrell was able to make the experience go smooth.

March 27, 2022

Dealership Rating
Employee Rating

Trustworthy, Knowledgeable, Friendly accommodating Henry Burrell, John the transporter, the cashiers and Chris the mechanic are the best. I wold highly recommend Heritage Cadillac to family and fri More

by ms.kathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John The transporter, Chris the mechanic, and the cashiers.

Mar 31, 2022

Heritage Cadillac responded

Thank you for such a kind review! Our staff will be thrilled to hear how much you enjoyed working with them. Come again soon!

March 10, 2022

Dealership Rating
Employee Rating

Despite not having an appointment, they were easily able to fit me in and repair my car, unlike the Naperville cadillac dealership More

by Jprobst705
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 16, 2022

Heritage Cadillac responded

Thanks for this great review! We are happy to hear we were able to get your in when you needed! Come again soon!

March 04, 2022

Dealership Rating
Employee Rating

I purchased my car from Heritage and have trusted its care to Burrell Henry in their service department for ten years. I look forward to working with Burrell for another ten !! More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

January 26, 2022

Dealership Rating
Employee Rating

Great service, friendly people. Will for sure return with more business. Thanks heritage team for the great work More

by Jawfixer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Brennan

Jan 27, 2022

Heritage Cadillac responded

Thanks for this kind review! We appreciate your support. We look forward to working with you when you return!

December 14, 2021

Dealership Rating
Employee Rating

Everything was done in one visit. Drove me home and picked me up when service was completed. Service was for recall re: rear suspension link,took about three hours More

by richdoerr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 15, 2021

richdoerr responded

Very satisfied

December 10, 2021

Dealership Rating
Employee Rating

Excellent experience with this dealership from check in to ride home and pick up from home. More

by annettedixon26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Roger Fowler

Dec 29, 2021

Heritage Cadillac responded

Thank you Annette, for this great review! We are happy to hear you enjoyed your time with us!

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