Bryan Deguzman | Page 2

Pinckney was amazing and patient with me. I appreciate his kind heart and time with me. I appreciate his kind heart and time with me. More

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Large inventory. Tim, Sales Representative was honest and helpful, extremely nice guy. Sales process was uncomfortable, and extremely LONG and annoying. Tim, Sales Representative was honest and helpful, extremely nice guy. Sales process was uncomfortable, and extremely LONG and annoying. More

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My experience was wonderful from start to finish. He helped me find the right vehicle. He helped me find the right vehicle. More

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It was a pleasure dealing with Austin! He was on the ball and kept us informed as to when our vehicles would arrive! He demonstrated professionalism at all times and seemed to be quite kn He was on the ball and kept us informed as to when our vehicles would arrive! He demonstrated professionalism at all times and seemed to be quite knowledgeable about the vehicles we were purchasing! Appreciated his sense of humor! THANKS, AUSTIN! More

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Great experience. Quick response and no pressure. Would buy again. Everyone at dealership was helpful and cares. Quick response and no pressure. Would buy again. Everyone at dealership was helpful and cares. More

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Great dealership. Very friendly people. Nice cars. Decent prices. Was good for a first time buyer like me. Very friendly people. Nice cars. Decent prices. Was good for a first time buyer like me. More

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This dealership it's complete garage! DO NOT GO TO THIS DEALERSHIP UNLESS YOU WANT TO BE IGNORED !! THEN WHEN A REPLY FINALLY COMES IT'S EXTREMELY CONFLICTING FROM THE ORIGINAL PHONE CAL DO NOT GO TO THIS DEALERSHIP UNLESS YOU WANT TO BE IGNORED !! THEN WHEN A REPLY FINALLY COMES IT'S EXTREMELY CONFLICTING FROM THE ORIGINAL PHONE CALL!! No one spoke to one another about what I was looking for in my new car .So it became EXTREMELY FRUSTRATING having to explain myself multiple times to seemingly deaf ears!! If I could rate this dealership 0 stars, I would!! Ever since this dealership changed owners from Freedom Toyota to Heritage Toyota the customer service has gone completely down the toilet! More

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Worked with Daniel Lugo, Salesperson, and Bryan DeGuzman, the Internet Manager to locate exactly the Highlander that we wanted. We put a deposit on it and received delivery in 4 weeks with regular dealer upd the Internet Manager to locate exactly the Highlander that we wanted. We put a deposit on it and received delivery in 4 weeks with regular dealer updates and no surprises. Unlike other Toyota dealers in the area Heritage went the extra mile to deliver the vehicle I wanted in short order rather than projecting indifference and giving me some nebulous distant expected delivery estimate. Daniel and Ryan were professional and accommodating throughout the entire ordering and delivery process. Thank you for your effort in securing the vehicle I wanted in a timely manner. Looking forward to many years of pleasurable driving and dealer support. More

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Pinkney was very helpful. It was a great experience. I am happy with my purchase. I do wish I did not have to do the review while at the dealership. The trade in offer wa It was a great experience. I am happy with my purchase. I do wish I did not have to do the review while at the dealership. The trade in offer was poor. More

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Terrible service. The sales agent is great but the rest of the team is terrible. They don’t help, they don’t know anything, and they are lazy. I will never purchase an The sales agent is great but the rest of the team is terrible. They don’t help, they don’t know anything, and they are lazy. I will never purchase another vehicle and I will never recommend this place. More

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