Bryan Castro

This dealership was amazing got everything done in good time, and Jeff Fore was a great salesman and I am happy he helped me get the car I have been searching for!! time, and Jeff Fore was a great salesman and I am happy he helped me get the car I have been searching for!! More

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I was told when I purchased this vehicle that I would have free oil changes. When I had the vehicle for about 4 months, I called to schedule my first oil change. This was in early November 2023. The f have free oil changes. When I had the vehicle for about 4 months, I called to schedule my first oil change. This was in early November 2023. The first available appointment was for June 2024. I confirmed that it was indeed 8 months from my call and I was told yes, that was the first available appointment. I consider this a scam to get customers to purchase vehicles. When I tried to contact my salesman and the manager of the facility, I got the runaround. I will never purchase another vehicle from Wayne Hyundai and I will discourage anyone from purchasing at this location. More

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Deceptive Practices and Broken Promises: My Experience at Hyundai Wayne. I am absolutely outraged by my experience at Hyundai Wayne. After purchasing a CPO car with the salesperson Bryan Castro, I was pro Hyundai Wayne. I am absolutely outraged by my experience at Hyundai Wayne. After purchasing a CPO car with the salesperson Bryan Castro, I was promised the second key and the vehicle manual for free, with the assurance that they would be delivered when I picked up the permanent plates. Because the items were not found on the day of purchase. The plates were ready, but Bryan Castro kept postponing the delivery of the promised items. And then, after our last contact, he simply disappeared. Even after numerous attempts to contact him via messages and phone calls, the salesperson ignored my requests. Desperate, I sought help at the dealership and was promised a solution by the manager, Mall. I waited for weeks for this response, which never came. When I finally managed to speak with Mall again, he denied all the promises made by Bryan Castro and insisted that I should bear the costs if I wanted to obtain them. This is unacceptable! The lack of respect and negligence at this dealership is shocking. The empty promises made during the sale are an affront to consumers. This experience seriously makes me believe that Hyundai Wayne is not a reputable place to buy a car and that it's all a sham with lies and false promises to make a sale. Future customers, think twice before choosing this place to buy a car. More

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