Bruce Gramm

My daughter and I purchased a used 2023 Chevrolet Blazer. Our initial Sales person Beau said he would arrive in 30 minutes, but came in an hour later, and we never saw him again. Our Sales person, Tisha was Our initial Sales person Beau said he would arrive in 30 minutes, but came in an hour later, and we never saw him again. Our Sales person, Tisha was effective, but it seemed that her abilities were limited. There wasn't an owner's manual in the vehicle, and they couldn't find one to give us, so I purchased one on e-bay. The vehicle was not detailed after it was purchased (even though they said they did) and they only put $20 in gas in the vehicle upon purchase (filled it up after we questioned it.) There was only one key fob with the vehicle, but Bruce Gramm gave us another one after we made two trips there. Mr. Flores (Finance) was an amazing person. Very friendly and helpful. If you are the alleged #1 Chevrolet dealer in Oklahoma you should do better. The lack of communication is the downfall. There are always multiple employees sitting outside doing nothing and no one knows anyone. When we went to service we spoke to a very rude man, who I refused to deal with them the second time. If you purchase a vehicle, regardless of new or used, you should feel that you are important and not have to go through all the hassles. We had to make four trips from Claremore to Tulsa to get the issues resolved. We love the vehicle, even with the few imperfections, but I wouldn't buy another vehicle from them. More

Helpful 0

Report | Print

Victoria was great, she worked with me and put a phenomenal deal together. Definitely recommend phenomenal deal together. Definitely recommend More

Helpful 0

Report | Print

They went above and beyond to get us in what we asked for and how much we were willing to pay. Not only that but no other dealerships in Oklahoma would help and Emily and Jim Glover did. This was my 1st deal and how much we were willing to pay. Not only that but no other dealerships in Oklahoma would help and Emily and Jim Glover did. This was my 1st dealer purchase and I'm 35 years old. I'm proud and thankful for Emily and Jim Glover! Way to go! I'm taking my daughters to shop here 1st! More

Helpful 0

Report | Print

Victor did an excellent job getting me into the vehicle I wanted. Overall great service from everyone I interacted with at the dealership. wanted. Overall great service from everyone I interacted with at the dealership. More

Helpful 0

Report | Print