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![Brooke Malia at Westside Lexus](http://cdn-user.dealerrater.com/images/dealer/14821/employees/57fc437e1b9d.jpg)
36 Reviews
Write a ReviewDealership Experience
1 yr, 6 mos
Industry Experience
1 yr, 6 mos
36 Reviews of Brooke Malia
February 01, 2024
This is the first time I've been to the Lexus dealership. I expected to get the usual high pressure sales attitude. However, I was pleasantly surprised to the contrary as our salesperson Brooke Malia was g I expected to get the usual high pressure sales attitude. However, I was pleasantly surprised to the contrary as our salesperson Brooke Malia was genuinely friendly, helpful and knowledgeable. She helped us match our requirements to the right car. She never tried to upsell us on options that we didn't want. The attention we received was very professional, but relaxing. Her training session on how to operate the car, gave us the confidence that we needed to drive this wonderful piece of engineering out on the street. When the time comes, we'll be back! More
February 01, 2024
This is the third time I have gone through Jeffrey for myself, I have also gone through him for 4 of my parents’ cars as well. He is extremely nice, patient and obviously loves helping people. Won’t get a myself, I have also gone through him for 4 of my parents’ cars as well. He is extremely nice, patient and obviously loves helping people. Won’t get a car from anyone else! More
Other Employees Tagged: Ronnie Brush, Andrew Nagler, Jeffery Byers, Michael Nguyen
January 25, 2024
Brooke was super knowledgeable about the vehicle and polite and funny! Everyone knew our name and were kind. polite and funny! Everyone knew our name and were kind. More
Other Employees Tagged: James Breaux, Charli Byers
January 22, 2024
I appreciate not being forced to have dealership add-ons and a hassle free sales approach that was stress free. I also appreciate our sales rep Brook put up with a lot with me wanting to compare and sit in and a hassle free sales approach that was stress free. I also appreciate our sales rep Brook put up with a lot with me wanting to compare and sit in several models More
January 17, 2024
This dealership is the best I have ever dealt with. This is my fourth Lexus from them and they have never disappointed. This is my fourth Lexus from them and they have never disappointed. More
Other Employees Tagged: Michael Lorch, Jesse Flores, Mary Margaret McGowan
January 16, 2024
I come to this dealership because of the good service. I do not like the dealership by my house on 59 and drive all the way over to I-10! Steve is terrific! I do not like the dealership by my house on 59 and drive all the way over to I-10! Steve is terrific! More
Other Employees Tagged: Steve Machann
January 10, 2024
Both Steve and Brooke are consummate professionals and very personable as well. They arrived for appointments early. very personable as well. They arrived for appointments early. More
Other Employees Tagged: Steve Machann, Laura Brown, Sterling Sine
January 03, 2024
Outstanding customer service that is detail oriented! I would highly recommend them to anyone. Beautiful facility! I would highly recommend them to anyone. Beautiful facility! More
Other Employees Tagged: Judy Patureau, Mary Margaret McGowan
December 15, 2023
Brook & Lauren were very professional, courteous in my trading and purchase of my NX! They were very caring in helping me! trading and purchase of my NX! They were very caring in helping me! More
Other Employees Tagged: Chris Nemoto, Lauren Goldman