Employee Video
32 Reviews
Write a Review32 Reviews of Brooke Jones
February 05, 2020
I had a bad experience in mid 2019 with Autostar and almost wrote off the company completely. Shane King ask me to talk to him first if I ever wanted a new vehicle. Long story short, Autostar Henderso almost wrote off the company completely. Shane King ask me to talk to him first if I ever wanted a new vehicle. Long story short, Autostar Hendersonville all but had me looking for another dealer. I only tried Autostar due to the fact that Jim Barkley sold to Anderson (my family has purchased 20+ vehicles from Jim Barkley within a decade. Since Autostar Sylva was the closest dealership to me before Waynesville, I decided to just stop by. I am EXTREMELY glad that I did. Mr. King is not like any other salesman that I have ever worked with. And believe me, it's been a lot. I average a vehicle every year and a half. Mr. King never hassled me. He never made me feel rushed. He answered every question that I had. And the one question that he could not answer, he called and got the answer within a day. Mr. King was ALWAYS available to me. Mr King made me feel as if he was my best friend shopping for a vehicle with me. Best of all Mr. King built a relationship with my family. He even went above and beyond by doing the small things that count. For instance, Mr King asked my kids what their favorite color was. The next moment, Mr King brought a balloon the exact color that my kids said. Those are the small things that end up being the HUGE deciding factor for families that purchase vehicles. I HIGHLY recommend any person seeking a vehicle to speak with Mr King. Not necessarily Autostar, but Mr Shane King himself. That gentleman knows what family and customer service is all about! More
Other Employees Tagged: Darric Camp, Amanda King, Shane King, Jesica Palacios, Marcus Steele
August 16, 2019
Amazing experience with a so good credit they made it happen Everybody friendly and helpful they show me step by step everything ,including bank offers witch we found very honest and transparent we recommend t Everybody friendly and helpful they show me step by step everything ,including bank offers witch we found very honest and transparent we recommend this dealership in sylva 👍👍 More
Other Employees Tagged: Amanda King, Jesica Palacios
July 25, 2019
Excellent and Prompt Service Thank you to Chris and John for the excellent and prompt service in purchasing our new vehicle. Brooke was very professional and thorough. We high Thank you to Chris and John for the excellent and prompt service in purchasing our new vehicle. Brooke was very professional and thorough. We highly recommend them on your next auto purchase! More
Other Employees Tagged: John Burke, Chris Williams
June 13, 2019
Wonderful experience with the whole Auto star team Blessed beyond belief that we were able to get a car with less than perfect credit. Canton autostar team went above and beyond to help us get this bea Blessed beyond belief that we were able to get a car with less than perfect credit. Canton autostar team went above and beyond to help us get this beautiful car. Thank you all so much!! 5 stars was all you can give but they deserve 10 stars. More
Other Employees Tagged: John Burke, Chris Williams, Jon Wines
May 25, 2019
Amazing, fast and friendly! Amanda is Fantastic she helped me find a car o absolutely fell in love with. And trust me I am picky. But I absolutely love my Jeep!!! Amanda is Fantastic she helped me find a car o absolutely fell in love with. And trust me I am picky. But I absolutely love my Jeep!!! More
Other Employees Tagged: Amanda King, Shane King
May 13, 2019
Amazing Great group of guys. Went over my expectations to find me what I wanted. Simply amazing job. Thank you so much! The willingness, to put me in a truck Great group of guys. Went over my expectations to find me what I wanted. Simply amazing job. Thank you so much! The willingness, to put me in a truck that I absolutely wanted, even to stay open a little longer to do it. I can honestly say, outstanding job!! Thank you!! More
Other Employees Tagged: John Burke, Jon Wines
March 02, 2019
First Dodge ever!!! This was the first vehicle that I bought where there was no hassle. Great staff all the way around. Way to go Auto Star!! You rock!!!! This was the first vehicle that I bought where there was no hassle. Great staff all the way around. Way to go Auto Star!! You rock!!!! More
Other Employees Tagged: Mike Baker, Chris Williams
December 28, 2018
Amazing deals and outstanding customer service What can I say but if you need a car, this is where you need to go! Brooke, Mike, and John will get you rolling! What can I say but if you need a car, this is where you need to go! Brooke, Mike, and John will get you rolling! More
Other Employees Tagged: Mike Baker, John Burke
November 03, 2018
Really good They did an awesome job getting us this car! It was crazy looking for a car, but they made it happened!! We’re really happy with over all everything! They did an awesome job getting us this car! It was crazy looking for a car, but they made it happened!! We’re really happy with over all everything! More
Other Employees Tagged: Mike Baker, John Burke
October 19, 2018
Appreciative Brandt, De-Atra, and Brooke were all so helpful and kind. They took the time to explain everything to me in detail which was much appreciated! Brandt, De-Atra, and Brooke were all so helpful and kind. They took the time to explain everything to me in detail which was much appreciated! More
Other Employees Tagged: De-Atra Collins, Brandt