Brock Keck
Brock Keck at Roseville Hyundai
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Brock Keck

Service Manager

Roseville Hyundai

200 N Sunrise Ave
Roseville, CA 95661

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3 Reviews
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3 Reviews

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3 Reviews of Brock Keck

June 13, 2023

Dealership Rating
Employee Rating

Reliable, customer service is great, the employees are friendly, professional, the place is presentable and clean. More

by mamaluz6
Recommend Dealer
Yes

Other Employees Tagged: William Habib

Jun 13, 2023

Roseville Hyundai responded

Thank you for this awesome review of Roseville Hyundai! We appreciate your feedback!

August 20, 2022

Dealership Rating
Employee Rating

Soonest appointment for service on my Elantra that was having an issue was 6 weeks out. There was a lack of communication from my service advisor after I texted and left a voicemail with questions about More

by john_corbitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Trevor

Aug 24, 2022

Roseville Hyundai responded

This is a concerning review to read. It's never our intention to mislead our guests and I apologize if you felt our diagnostics and repair recommendations weren't accurate. I assure you that we will use this as a learning experience to improve moving forward. I would be glad to speak with you about this directly, so please don't hesitate to give me a call. Brock Keck - Service Manager - (916) 677-3636 X1428

August 16, 2022

Dealership Rating
Employee Rating

Great service and I’ve been going for 12 years! ! Rob and Trevor are knowledgeable and friendly! More

by LKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Robert Peace , Trevor

Aug 16, 2022

Roseville Hyundai responded

It's always an honor to work with long-time loyal Roseville Hyundai customers. Thanks for giving Rob and Trevor a shout-out!

Aug 16, 2022

LKE responded

You are very welcome. You are all doing your best to give great customer service during this remodel!!

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