Brock Grim
Brock Grim at Toyota of Des Moines

Brock Grim | Page 15

Service Manager

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.7
165 Reviews
4.7

165 Reviews

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165 Reviews of Brock Grim

June 21, 2025

Dealership Rating
Employee Rating

Very knowledgeable, I can depend on work done right. Convenient because of shuttle and video of diagnosis. When they can't do a repair they'll tell where to go. Expensive but done right, Toyota parts. More

by srfaspn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis

June 21, 2025

Dealership Rating
Employee Rating

The service technicians were great to work with and were very efficient! I will be returning next time service is needed. More

by lynchsrt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 18, 2025

Dealership Rating
Employee Rating

This car is has been serviced by Toyota of Des Moines since 2010 . Technian said car had a aftermarket oil filter housing, wanted $ 96 00 to replace it before going forward . Oil housing was fine . I More

by nmyrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

June 18, 2025

Dealership Rating
Employee Rating

Professional, organized, on time. Great communication about the service you’re receiving. Answered all my questions. More

by jkhoisington21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 17, 2025

Dealership Rating
Employee Rating

Friendly efficient staff. No waiting. Made the whole process easy. Enjoyed the free coffee and donuts. More

by johnandmaryjojudge
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

June 17, 2025

Dealership Rating
Employee Rating

Very Professional and Courteous Thorough explaination what work would done and video excellent! Thank you More

by Ginabee356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 16, 2025

Dealership Rating
Employee Rating

Very reliable and dependable. Customer service is tremendous. Service was very helpful and went out if their way to help. More

by francineemerson57
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

June 15, 2025

Dealership Rating
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Everything was great, including the coffee (much better than at Wilson Toyota in Ames). Wonderful. More

by OLSECH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 13, 2025

Dealership Rating
Employee Rating

This was a safety recall. In and out faster than I was told to plan. Great! More

by pundit617
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison

June 12, 2025

Dealership Rating
Employee Rating

Faster and friendly, thank you All the personal was friendly and willing to help and they give you all the information More

by MOISESYMARTHA
Recommend Dealer
Yes

Other Employees Tagged: Brock Grim

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