165 Reviews
Write a Review165 Reviews of Brock Grim
July 11, 2025
They were quick and thorough with the work. I like the video info on service work I like the video info on service work More
Other Employees Tagged: Ian Davis, Justin Madison, Emily Wagner, Jose Jimenez, Gabe Naylor
July 10, 2025
They do a good job, got new tires and one keeps losing air. Might take it back to have it resealed air. Might take it back to have it resealed More
Other Employees Tagged: Ian Davis, Justin Madison, Emily Wagner, Jose Jimenez, Gabe Naylor, Jason Johnston, Lou Amodeo
July 06, 2025
Friendly servive, I wish a service center was a bit closer to the center of Des moines closer to the center of Des moines More
Other Employees Tagged: Ian Davis, Justin Madison, Emily Wagner, Jose Jimenez, Gabe Naylor
July 04, 2025
Hubcap fell off after I left parking lot cause your service team didn’t reinstall it correctly Nobody proceeded to call me when new one arrived cause nobody ordered one We hadn’t used Toyota of DSM service team didn’t reinstall it correctly Nobody proceeded to call me when new one arrived cause nobody ordered one We hadn’t used Toyota of DSM for several years due to terrible service on our minivan. We returned due to recall on my daughter’s RAV4 And since there was a recall and she needed an oil change and tire rotation I gave you another chance. Likely with be back. My wife wants a new Toyota, we will get it in Ames instead More
June 30, 2025
Everyone was very friendly and great service, right on time, despite being a little bit late for my appointment time, despite being a little bit late for my appointment More
Other Employees Tagged: Ian Davis, Justin Madison, Emily Wagner, Jose Jimenez, Gabe Naylor
June 29, 2025
The reception was great and people were friendly. But the tire pressure light was on after we drove away and called back right away but couldn't talk to anyone. Took about two days to get called ba But the tire pressure light was on after we drove away and called back right away but couldn't talk to anyone. Took about two days to get called back after I called a second time. They didn't know why the light was on (part of maintenance was balancing tire and checking spare) and the representative said he'd like us to bring it back. It's very inconvenient for us due to location. So, we will do that sometime when we are in the area More
Other Employees Tagged: Jose Jimenez
June 28, 2025
Fast and on time. Appreciate the speed and not trying to sell me extra that I don't need Appreciate the speed and not trying to sell me extra that I don't need More
Other Employees Tagged: Ian Davis, Justin Madison, Emily Wagner, Jose Jimenez, Gabe Naylor
June 25, 2025
Son muy atentos y en caso de que se presente algún problema no duda en ayudar estoy muy satisfecho con el servicio problema no duda en ayudar estoy muy satisfecho con el servicio More
Other Employees Tagged: Rodney Colón
June 25, 2025
I needed a rush job to get my A/C repaired as I drive multiple hours a day. Got in contact with the manager Brock, who was able to get me in that day, and by the end of the next day my car was fixed. multiple hours a day. Got in contact with the manager Brock, who was able to get me in that day, and by the end of the next day my car was fixed. More
Other Employees Tagged: Justin Madison
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