Brittany Melton

They dont care I do not recommend this dealership or Hondas at all anymore. I have owned crv’s and loved them..until I need more space and reluctantly bought a van. I do not recommend this dealership or Hondas at all anymore. I have owned crv’s and loved them..until I need more space and reluctantly bought a van. I have three kids and drive clients to doctors appointments for my job. I had thought hondas were known for reliability so I spent my savings on a 2011 odyssey with 117 miles (thats not bad for a honda right!) I surprisedly love the van, but after owning a week I checked the oil before going on our vacation (6 hours) and noticed it was a little low. No big deal we added oil. On the bag from vacation we got a check engine light an shuddering. I took it here to get checked and was told its a $3400 fix! 😱 no way i can afford that. But good news honda has an extended warranty for that! Nope i was just 5 months out of that warranty. I called America Hondas motors and they seemed to want to help, after two months of back and forth they call the dealership to schedule my apt to have it fixed. Yay! But no the customer service rep at this dealership has denied because I havent owned the van that long?! So here I am out $12,000 i spent on this van. Using a quart of oil and week, no way to afford fixing and dreading the day it breaks down again and i cant even drive to work. Must be nice to work in the office and deny people help? Needless to say i will NEVER buy another Honda anything! More

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My experience has always been positive. Excellent customer service, staff professional, friendly and discuss my concerns, problems and solutions to problems with my vehicle. Location very c Excellent customer service, staff professional, friendly and discuss my concerns, problems and solutions to problems with my vehicle. Location very clean and organized, couldn't be more happy with this location. I have been doing business with this location for may years, I recommend Milton Martin to family, friends and co-workers. The employees in the Service Department always welcome me by name. More

by jwilk47291 Verified Customer Verified Customer

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