Brittany Flick | Page 3

Great Audi specialist and service department. I have purchased and have my vehicles serviced from Audi Silver Spring since 2014. Everyone that I have worked with has been so helpful, patient and I have purchased and have my vehicles serviced from Audi Silver Spring since 2014. Everyone that I have worked with has been so helpful, patient and fantastic! More

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First class staff very professional! Friendly and courteous. Dealership is clean and everyone is there to help you. Friendly and courteous. Dealership is clean and everyone is there to help you. More

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Each time I visit, I receive outstanding service. My service job was done in great time, and I love my ride! My service job was done in great time, and I love my ride! More

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Courteous, competent and commendable service installing air bag inflator, the first recall on my Audi S-4 Avant wagon in 20 years! air bag inflator, the first recall on my Audi S-4 Avant wagon in 20 years! More

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Hands down the best Audi dealership in my area. The staff is leaps and bounds above all the other local dealerships. This is why I drive past the close ones and use them exclusively is leaps and bounds above all the other local dealerships. This is why I drive past the close ones and use them exclusively More

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Perfection at its finest. Everyone works so hard and always has a really nice attitude treat you like family I really appreciate all you guys!! blessings to all. always has a really nice attitude treat you like family I really appreciate all you guys!! blessings to all. More

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Good service. I came on the wrong day but was worked in quickly for a minor service job. Staff was very accommodating. I appreciate it. quickly for a minor service job. Staff was very accommodating. I appreciate it. More

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Dimitria is the best Service Advisor by far. Her friendliness, attentiveness and always there when I have questions. I will only bring my Audi Q5 to get serviced at Audi of Silver Spring. Brittan friendliness, attentiveness and always there when I have questions. I will only bring my Audi Q5 to get serviced at Audi of Silver Spring. Brittane More

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The Service Dept at Audi is bar none! Additionally my regular rep Christian always goes above & beyond to ensure my satisfaction. The team is always there to help, and they regularly keep my best interes regular rep Christian always goes above & beyond to ensure my satisfaction. The team is always there to help, and they regularly keep my best interest in mind. 10/10 Would recommend buying from Audi - Silver Spring More

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Best service experience to date! Last week, our 2019 e-tron SUV's tail light started malfunctioning. The license plate light also presented warning messages. Lastly, the windshield wi Last week, our 2019 e-tron SUV's tail light started malfunctioning. The license plate light also presented warning messages. Lastly, the windshield wiper fluid warning kept coming online even though we regularly topped it off. After researching service centers in the DC area, we chose to work with Dimitra Anastasopoulous at Audi Silver Spring because of their positive online reputation. We were able to schedule a drop-off within hours of initial inquiry, and upon our arrival, Dimitra was waiting for us. She was very professional, courteous, understanding, and most importantly, communicative and empathetic to our needs. We were provided a Q8 loaner, which was in immaculate condition. At every point between drop-off and pick-up, Dimitra communicated status updates and kept us informed. To our pleasant surprise, the replacement parts arrived at the service center sooner than expected, and our vehicle had been washed and vacuumed free of charge when we picked up. We could not be happier with our experience, and we look forward to working with Dimitra and Audi Silver Spring in the future. More

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