Brittany Elkins | Page 2

Wonderful, well-versed staff that welcomed me, got me signed in quickly, gave me updates while I waited then went over everything they did during the visit. Couldn’t ask for a better experience and the p signed in quickly, gave me updates while I waited then went over everything they did during the visit. Couldn’t ask for a better experience and the popcorn was warm too!!😊 More

by Satisfied customer Verified Customer Verified Customer

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Everyone was very nice. However, I decided not to complete the work there. I moved it to another mechanic (based on cost), but your service department completely deleted my However, I decided not to complete the work there. I moved it to another mechanic (based on cost), but your service department completely deleted my error codes, so now I cannot get a new diagnostic until it is driven enough for the codes to come up again. It has caused major delays as I need to travel asap. I paid almost $200 to get the diagnosis and deleting the codes, which is just not smart and extremely frustrating, is going to cost me even more. Now, I have to break down again to get it fixed. I'm visiting my family in the middle of nowhere so it is very unsafe to break down here. I'm pretty upset as now I will have to pay house/pet sitters more and I am missing work. More

by KUHL0 Verified Customer Verified Customer

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The service department continues to spiral down. They don’t have competent techs and can’t be trusted. After several years as a customer, I have lost total confidence in Carver. I’ll be taking my ve They don’t have competent techs and can’t be trusted. After several years as a customer, I have lost total confidence in Carver. I’ll be taking my vehicles elsewhere for service. More

by JLEWELLYN Verified Customer Verified Customer

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Every employee I have encountered has went above and beyond. Very satisfied with my experience. beyond. Very satisfied with my experience. More

by Heatherharden_24 Verified Customer Verified Customer

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Very helpful and friendly service. They made sure yo help us and squeeze us in since we were on a road trip and needed assistance. We felt like Toyota worked as a “family” since we wer They made sure yo help us and squeeze us in since we were on a road trip and needed assistance. We felt like Toyota worked as a “family” since we were from another Toyota city/state. More

by Pat Verified Customer Verified Customer

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I was first told that I needed a front end alignment at my vehicle service appointment.. then at checkout I was informed that I needed new tires soon which means I will most likely have to have another fr my vehicle service appointment.. then at checkout I was informed that I needed new tires soon which means I will most likely have to have another front end alignment for the new tires.. this is a very unpleasant experience to have to pay more then I should have to.. More

by krisconover88 Verified Customer Verified Customer

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Thanks for taking the time to check out my Lexus NX 300 vehicle in a timely manner. vehicle in a timely manner. More

by Pmtrimpe Verified Customer Verified Customer

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