Briana Brustowicz

To be honest! For the most part enjoyable…. Two things bothered me at the very beginning and my gut was telling me to leave. I believe when someone walks into a For the most part enjoyable…. Two things bothered me at the very beginning and my gut was telling me to leave. I believe when someone walks into an establishment - they should be greeted. I looked around and nobody said anything to me at first. Just a smile. After a few seconds but felt like minutes, a salesperson (who remains seated) says I know who you are, with a great big smile. Okay, I’m thinking, am I to assume you are the same person I’ve been texting? I felt very uncomfortable. I believe people should stand up, walk to the person, introduce themselves and welcome them. Call me crazy but that’s the way my generation was taught. Maybe things are different now….. Then after a few minutes of talking I had a question and Diane wasn’t quite sure, so she directed me to ask the man who sat beside her. As I started to ask the question, I was interrupted by this man and barked at. He did come to apologize to me but I feel this was probably done because I did call his behavior out. I continued on with the sale because I was enjoying Diane. Later on I was sitting in the finance office (who by the way was also fantastic!) when I heard Diane’s name being called …. in the few seconds it took her to respond the louder and more aggressive he (original man who apologized to me) became. I was very angry over hearing this and I would bet my money, this same man speaks to all his female colleagues in this same demeaning manner. More

by ss.banta Verified Customer Verified Customer

Helpful 0

Report | Print

Spencer was very helpful with us getting a car! He showed us all the different options out there. I will definitely recommend Spencer To anyone I know, looking for a Mazda. Also, Brady was very hel He showed us all the different options out there. I will definitely recommend Spencer To anyone I know, looking for a Mazda. Also, Brady was very helpful in the finance department. More

by JESSICAMEYERS3 Verified Customer Verified Customer

Helpful 0

Report | Print

Smooth no hassle vehicle purchase courteous sales staff clean dealership and personal attention to my needs clean dealership and personal attention to my needs More

Helpful 0

Report | Print

Truly a family friendly dealership. Customer service seems to be the theme of this dealership. The hospitality is phenomenal, they have a forever customer with me just from my experienc Customer service seems to be the theme of this dealership. The hospitality is phenomenal, they have a forever customer with me just from my experiences alone. The cars are really nice too. More

by Gage allen Verified Customer Verified Customer

Helpful 0

Report | Print

Outstanding sales process and dealership! Bri was thorough and very knowledgeable. She listened to what my needs were and provided options!! Love my new ride! Bri was thorough and very knowledgeable. She listened to what my needs were and provided options!! Love my new ride! More

by courtneywbrown Verified Customer Verified Customer

Helpful 0

Report | Print

They were so patient and helpful! They were never pushy to make decisions. I would always recommend! They were never pushy to make decisions. I would always recommend! More

by O.REDMAN Verified Customer Verified Customer

Helpful 0

Report | Print

The staff and all personnel at Paretti Mazda were very professional. When I discovered after purchasing that the roof rack was not installed before delivery, the problem was solved quickly and easily, professional. When I discovered after purchasing that the roof rack was not installed before delivery, the problem was solved quickly and easily, My Vehucle is awesome CX5 Premium. Caleb is a great salesman ! More

by CARLA_VAN Verified Customer Verified Customer

Helpful 0

Report | Print

After agreeing to an "out the door price" (which includes tax, tags, license) the sales manager snuck on those costs anyway. I was stunned but too far along into the deal (after going to a bank to get a cash tax, tags, license) the sales manager snuck on those costs anyway. I was stunned but too far along into the deal (after going to a bank to get a cashier's check) and not finding out until being given the contract. I feel like I was misled and taken advantage of. Then it was horrible trying to get them to simply give me my second key, that I paid for in the cost of the vehicle. I'm a senior citizen and thought this would be my last car, I'd get all the bells and whistles but it wasn't a good experience. Still haven't received a return call after almost a month. I hope this doesn't reflect on the service I will get in trying to keep my car maintained. I had to give 1 star but I really wanted to give no stars. More

by mmontiville Verified Customer Verified Customer

Helpful 2

Report | Print

I don’t appreciate being under the impression that if it took longer than a day to fix my car for a manufacturer recall. I’d be issued a loaner/rental vehicle but because I do not have full coverage I was took longer than a day to fix my car for a manufacturer recall. I’d be issued a loaner/rental vehicle but because I do not have full coverage I was denied, and as a first responder being able to get to work is imperative to not only myself and my family but the well being of the public. It truly discourages me and anyone else who cannot afford full coverage to continue to use Mazda in the area as the first choice for repairs. Not to mention the misleading information we received as to why it would take two day and what was wrong with the first kit they attempted to use to fix the airbag More

by ANDREAPBOEHM Verified Customer Verified Customer

Helpful 1

Report | Print

Always had a very good experience there. Everyone is respectable and kind and helpful.. thanks Everyone is respectable and kind and helpful.. thanks More

by carlafoto2 Verified Customer Verified Customer

Helpful 0

Report | Print