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Brian Hankins
Refer Me
50 Reviews
I'm a divorced father of three, born and raised in the St. Louis area. After spending 26 years in the floor covering industry, with the last 15 in management I decided to try something new. Getting back to what I love best and that is dealing directly with people. I've been in the automotive industry now for over 10 years and still love what I do every day. I enjoy the one on one connection with my customers and the relationships we build. There is nothing more satisfying then helping people fill their automotive needs. I believe in helping people figure out what it is they need...not selling them something just for the sake of selling, that doesn’t work for the long term. By helping you figure out what your best options are means you will be happy with your choice for a longer period of time because I’ll be aroud for a long time. I also try and make the experience friendly and less stressful. Sapaugh is not the first dealership I have worked at but it is definitely the best.
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50 Reviews of Brian Hankins
February 19, 2019
Best experience I’ve ever got Rich helped beyond what he needed to to make sure I got the car I wanted and the deal I got was unbelievable thank you so much. Rich helped beyond what he needed to to make sure I got the car I wanted and the deal I got was unbelievable thank you so much. More
by jrevelle55
Verified CustomerOther Employees Tagged: Rich Konold, Ben McFarland
Helpful 
February 03, 2019
No stress Great job. I normally hate the process of buying a car. Sapaugh had a great price on an Acadia, gave us a fair trade and low finance rate. No haggling Great job. I normally hate the process of buying a car. Sapaugh had a great price on an Acadia, gave us a fair trade and low finance rate. No haggling and out the door we went. More
by PatPlumley
Other Employees Tagged: Mike Reagan
January 31, 2019
Great buying experience The sales guy was very friendly , helpful and klnowledgeable about the whole buying experience the entire staff that we met was really nice and went o The sales guy was very friendly , helpful and klnowledgeable about the whole buying experience the entire staff that we met was really nice and went out of their way to make you feel at home at the dealership . The place was extremly clean I even commented on their reastrooms being the cleanest puplic restrooms I have ever been in I would highly recommend Sapaughs to anyone in the market for a vehicle. More
by Malibu man 2018
January 24, 2019
Financial pressure My entire family has bought multiple vehicles from here. We had a good salesman but when it came time for us to do the financial aspect of the deal I My entire family has bought multiple vehicles from here. We had a good salesman but when it came time for us to do the financial aspect of the deal I felt very pressured to purchase the extended warranty ( that I absolutely did not want) the man pressured us and my husband gave in just to get out of there. I told them that I did not want it and that I needed the payment as low as I possibly could. The man did not listen to me at all. The truck is great but I am not happy with being pressured into something that we did not want!! More
by KINKEADFARM3
Other Employees Tagged: Ben McFarland , Jeff Vanover
November 15, 2018
great experience i have purchased a number of vehicles for our business and every time my experience has been great ! Professional and courteous from sales to service i have purchased a number of vehicles for our business and every time my experience has been great ! Professional and courteous from sales to service . I enjoy working with everyone there. More
by JCOLLINS15
Other Employees Tagged: Ben McFarland
November 14, 2018
Painless Purchasing a new vehicle has always been more horrifying than a root canal. Thankfully I can say that purchasing my new vehicle was painless and I lef Purchasing a new vehicle has always been more horrifying than a root canal. Thankfully I can say that purchasing my new vehicle was painless and I left without feeling beat up. Brian Hankins was my salesman, having come highly recommended by members of my family. Brian is a very personable, laid back individual. No high pressure and lots of patience. His instructions, as to how to operate all the gadgets, was clear and precise. He listened to all my requests and found the exact vehicle I requested. I would recommend Brian and Sapaugh to anyone. Judy Stocker More
by ourhouse1993
Other Employees Tagged: Ben McFarland
August 28, 2011
My purchase of a new vehicle and financing went very smoothly and efficiently. Each rep was professional, courteous and went over the cars features with me, so that I would have a comfortable ride home smoothly and efficiently. Each rep was professional, courteous and went over the cars features with me, so that I would have a comfortable ride home. A follow up phone call to ensure my satisfaction was made the following day. Sapaugh's employees worked as an efficient team which is pleasant to be a part of such teamwork. Thank you, Olive Oyl More
by sdolive
Other Employees Tagged: Kent Johnson, Brian Hankins,
July 25, 2011
To date, the best car buying experience that I have had. No pressure to purchase after the test drive, a great follow through and Brian was super knowledgeable and made us feel safe in a car that is no long No pressure to purchase after the test drive, a great follow through and Brian was super knowledgeable and made us feel safe in a car that is no longer made (we bought a Saturn Outlook). We got exactly what we were looking for at the exact price. The value given on our trade was also above our expectations. My favorite part was working with the finance person. There weren't a ton of choices - which for me - was wonderful. Just tell me what I need at a fair price. Sapaugh is worth the drive for sure! More
by breichert10
Other Employees Tagged: Brian Hankins
July 25, 2011
I do want to compliment them on being so great to work with on this purchase. They helped with their friendliness and hospitality, and gave me their best deal right up front too! I told them that I drov with on this purchase. They helped with their friendliness and hospitality, and gave me their best deal right up front too! I told them that I drove and used for a day, a program 2001 CTS-V, identical except black, but had 1400 miles already on it, from another dealer. When it came time to talk price for the car and my trade, I first got low balled on my trade, and they did not move from the price of the vehicle. Then the game of shoot me a price came, which I did, and they did not initially counter, and they wanted me to try again. This went on for 3 days, and then they finally sold it to someone else. Not sure what they paid, but knowing that, and then coming in to meet with Brian at Sapaugh was like night and day. He was the best car salesperson that I have ever worked with and the nicest/friendliest dealership too! And how grateful I am for the genuine behavior Brian and Sapaugh Motors displayed to me. All in all, my experience with Brian and Sapaugh Motors dealership has help me enjoy my new care even more, knowing that I got the best deal possible without the hassle. More
by csflick
Other Employees Tagged: Brian Hankins
June 15, 2011
e-mail contact beforehand, investigated and communicated answers to all of my questions; resolved pinstriping choices and issues, followed up on open items. Every one throughout the organization was super answers to all of my questions; resolved pinstriping choices and issues, followed up on open items. Every one throughout the organization was super friendly and went the extra mile to prove they are the best! More
by petegeri
Other Employees Tagged: Brian Hankins
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