Brian Fisher
Internet
Lithia Chrysler Dodge Jeep Ram Fiat of Eugene
2121 Martin Luther King Jr. Blvd
Eugene, OR 97401
Dealership Experience
7 yrs, 7 mos
Industry Experience
18 yrs, 1 mo
Languages Spoken
English
216 Reviews
Write a Review216 Reviews of Brian Fisher
December 28, 2023
We just purchased a suburban back in September from Lithia Dodge. Our salesman Deion was great but I feel like some of the issues of the vehicle were known and kept hush. Literally drove it off the lot Lithia Dodge. Our salesman Deion was great but I feel like some of the issues of the vehicle were known and kept hush. Literally drove it off the lot after buying it and the check engine light came on and the temp gauge stopped reading and threw a code for engine being too hot. Had it scanned at a different location, it came back as an o2 sensor. I contacted Lithia and Deion said they would make things right and fix it for us. We dropped it off on Sunday and did not get it back until Friday. Temp gauge did the same thing THE NEXT day. Took it back Sunday yet again. They had it for half the week. I could not get into contact with anyone. Went in, couldn't talk to anyone. I ended up telling them not to worry about it that I'll take it elsewhere. The day I picked it up, the same engine code came back on. So a week and a half and neither problem was resolved. Fast forward to that weekend. We parked on a hill so we needed to use the ebrake. THE RELEASE SWITCH WAS REMOVED. We had no way to release the brake. So our family with a toddler and baby were stuck without a car to drive home in the middle of the night. We ended up having to have it towed and family come from out of town to get us home. I'm beyond fed up with their lack of communication and lack of know how when it comes to fixing vehicles. NOW on top of all of the problems I've already had, they owe me over $1000 from a canceled warranty and I still have yet to receive my money. And the finance guy laughed at me when I, with every right, and very very mad and frustrated with these ongoing problems. I have a warranty and lifetime oil changes with them and you can bet that they will be the last place I ever take my business to. Don't waste your time at this business. More
September 24, 2023
Good service, timely and professional. Service staff were respectful and keep me informed about the status of my vehicle. Service staff were respectful and keep me informed about the status of my vehicle. More
Other Employees Tagged: Guy Germann
September 11, 2023
They have always treated me with respect and kindness, and have always done a great job and have always done a great job More
Other Employees Tagged: Robert Monia, Dane Paddock
August 07, 2023
I had an awesome experience with lithia dodge e very body was as always wonderful to work with very body was as always wonderful to work with More
Other Employees Tagged: Guy Germann, John Lamboy, Justin Leighton, James McLean, Robert Monia, Jason Mosley, Dane Paddock, Devin Pratt, Dakota Griesel , Corey
July 26, 2023
Dealership is very nice. Great prices. I believe I was mislead on a few things. Was told this was the only Jeep Mojave with leather seats and confusion on what Jeep Mojave wh Great prices. I believe I was mislead on a few things. Was told this was the only Jeep Mojave with leather seats and confusion on what Jeep Mojave when we filled out the paperwork. Also used my personalized license plate and was told that will be cheaper so I would get the difference back. I did not. I was very impressed with being able to get the loan over the phone and approved for the vehicle with little effort. Almost to easy. I love the JEEP. Best vehicle I have ever loaned. Thank you!! More
Other Employees Tagged: Finance guy was perfect 10
July 25, 2023
Always polite and professional. Get me on and out on time. Personable and good listeners. Get me on and out on time. Personable and good listeners. More
Other Employees Tagged: John Lamboy, Justin Leighton, Jason Mosley, Dakota Griesel
July 18, 2023
The customer service was great. But they sold me a car that had a trunk malfunction not even a week after buying it. Then the warranty they provided wouldn’t even work because the c But they sold me a car that had a trunk malfunction not even a week after buying it. Then the warranty they provided wouldn’t even work because the closest ford is booked out two months and that’s how long my warranty was. So I got screwed over sadly! I wouldn’t buy there again. More