Brian Ferguson
Brian Ferguson at BMW of Devon
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Brian Ferguson | Page 3

Client Advisor

BMW of Devon

20 Lancaster Ave
Devon, PA 19333

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4.8
37 Reviews

I am retired US Army CID Agent with 23 years and 9 combat tours. I love selling BMW's because it is the ultimate driving machine, 2 tours in Germany I loved my BMW on the autobahn!! I look forward in helping you in your search for the right BMW!

Industry Experience

6 yrs, 6 mos

4.8

37 Reviews

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37 Reviews of Brian Ferguson

January 19, 2021

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Employee Rating

We had a wonderful experience at BMW and absolutely love the car, but we were especially impressed with Brian. When we first went to look at the car it probably didn't seem like we were serious about buying More

by Lauralyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 22, 2021

BMW of Devon responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com

January 15, 2021

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Employee Rating

Brian was very helpful and provided answers to any questions I had. He also made it very easy for me to travel from CT to PA to purchase the car. More

by Alexandra.c.w
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Salmon

Jan 21, 2021

BMW of Devon responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com

January 07, 2021

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Employee Rating

We appreciated the efforts of Brian Ferguson and the staff at BMW of Devon to answer all of our questions about the vehicle that we were interested in, and to explain the financing options that were ava More

by John Franzini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 12, 2021

BMW of Devon responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com

January 03, 2021

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Employee Rating

I really enjoyed buying my first BMW - first ever stress-free, no pressure, comfortable, confident car buying experience in the last 8 new cars purchased in over 30 years. More

by Rekha427
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 06, 2021

BMW of Devon responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com

December 31, 2020

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Employee Rating

Great service, Brian was a pleasure to work with.Had a Great service, Brian was a pleasure to work with. Had a nice time talking with Brian about his previous career and the growth of the dealership. More

by Jtposhproperties
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 06, 2021

BMW of Devon responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com

December 29, 2020

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Employee Rating

The whole shopping experience was wonderful. From all The whole shopping experience was wonderful. From all the staff being knowledgeable and courtesy, to Brian Ferguson being an outstanding ambassador More

by Andrew
Recommend Dealer
Yes
Jan 04, 2021

BMW of Devon responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com

December 28, 2020

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Employee Rating

Brian was knowledgeable and very helpful. I believe that he was honest with his information which was quite refreshing! I would recommend family and friends to ask for Brian when purchasing an automobile. More

by Jacqueline Walsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 31, 2020

BMW of Devon responded

Congratulations on your new purchase, Jacqueline! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com

December 26, 2020

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Employee Rating

Great service, great care, and overall a great experience. Brian took great care of us, ensuring we were happy and informed the entire process. Great buying experience all around! More

by Kai1994
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Salmon

Dec 30, 2020

BMW of Devon responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com

December 18, 2020

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Employee Rating

Brian was pleasant, professional, easy to talk to. I would do business with him anytime. We worked with Brian for two days and he was patient with all our questions. More

by Debbiehavrilla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Salmon

Dec 23, 2020

BMW of Devon responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com

December 14, 2020

Dealership Rating
Employee Rating

Brian was knowledgeable, engaging, friendly and courteous. His consistent persistent customer focus was a driving factor in returning to the BMW brand. Pleasure to deal with! More

by Mbrown1x
Friendliness
Price
Recommend Dealer
Yes
Dec 17, 2020

BMW of Devon responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com

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