Brian Crandall | Page 12

It was a fantastic experience, I never felt uncomfortable or pushed into anything. All employees were extremely helpful and understanding of the situation I was in. They did everything in their power to mak or pushed into anything. All employees were extremely helpful and understanding of the situation I was in. They did everything in their power to make sure I was comfortable with the decision I was making and to make it work the best they could for me. I was offered small tokens of comfort such as beverages or snacks throughout the entire time there. I felt that it was my ultimate decision and I walked away from the dealership feeling great and that I was placed in the best position possible. More

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Excellent service. I would recommend friends/family to Heiser Chevrolet. I really appreciate how all of the warranties associated with my purchase were thoroughly explained. Also, all the features were ac Heiser Chevrolet. I really appreciate how all of the warranties associated with my purchase were thoroughly explained. Also, all the features were activated prior to me leaving the dealership. Keep up the great work! More

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I was referred to Heiser in part by friend of a friend, and in part by their ever playing radio ads. I went to Heiser after going to several other local dealerships. I knew exactly what I wanted, and knew and in part by their ever playing radio ads. I went to Heiser after going to several other local dealerships. I knew exactly what I wanted, and knew that the car would have to be ordered. When I arrived George K. was very helpful. He let me test drive the Cruze Diesel on the highway, something the competitor dealership would not allow. When we got back to the store, Brian C., the store manager, helped spec out the car. Over the phone Brian told me he would beat the competition's price, and when it came down to finalizing the price, he came in right where I expected. No surprises there. I never felt pressured to buy, even though I was placing the order! (something unique to Heiser) After 8 weeks, and me curiously bugging Rich B. for status updates (he was very helpful and always gave me an update), the car arrived. When going over the car, I noticed a defect in the paint, and the Body Shop agreed to fix this asap. Brian and George made sure that I was satisfied with the service, and apologized repeatedly for any inconvenience. In Summary- The Staff is very friendly, not pushy. Anything truly is possible, and besides having the best price, they offer quite the preferred owner package! I would recommend Heiser Chevrolet to anyone in the market for a vehicle! More

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This dealership was the first that I visited to get a Chevy cruze leased for my daughter. And I did get a good deal. The staff patients heard my concerns and helped me understand the process step by step Chevy cruze leased for my daughter. And I did get a good deal. The staff patients heard my concerns and helped me understand the process step by step. They were prompt in understanding my needs. They answered all my questions and concerns about deals available at other places and why there's was the best. And I ended up signing lease with them. More

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Great experience working with Willie Lemke. He is professional, fair and courteous. Willie makes the sometimes painful car buying experience comfortable. I have purchased three vehicles from Heiser professional, fair and courteous. Willie makes the sometimes painful car buying experience comfortable. I have purchased three vehicles from Heiser and will go back. The service department has been polite and efficient. More

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When we told our kids we were looking for a new vehicle they suggested we go to Heiser Chevrolet. We met with Brian and Jason, told them what we were looking for and they lead us to the vehicle we are now they suggested we go to Heiser Chevrolet. We met with Brian and Jason, told them what we were looking for and they lead us to the vehicle we are now the proud owners of, a 2013 Chevrolet Equinox. Both were knowledgeable, helpful and through, they carefully explained the car from top to bottom and welcomed us back in the future if we had any questions. Their thoughtfulness and expertise made the purchase a fast and rewarding experience. When you stop in just say Warren and Ann sent you. You won't be disappointed. More

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Best, hassle free experience ever. Everyone is so personable, professional & really wanting to work for the customer. First time I ever experienced a dealership like Heiser. personable, professional & really wanting to work for the customer. First time I ever experienced a dealership like Heiser. More

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Brian took the time to give me multiple options with the budget I gave him! Willie showed me the details of the car, inside and out. And Kristina explained the financing thoroughly. Completely satisfied an budget I gave him! Willie showed me the details of the car, inside and out. And Kristina explained the financing thoroughly. Completely satisfied and would recommend anyone to them. They work together well! And Sheila lets me know when I need an oil change, tire rotation ect. (Comp because i have that warranty included!!!) So glad I bought certified used from heiser. More

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I have been working with the Heiser Group for my last 6 vehicle purchases. I specifically enjoy the relationship I have developed with Brian Crandel. As a manager, Brian always has made sure a sales pers vehicle purchases. I specifically enjoy the relationship I have developed with Brian Crandel. As a manager, Brian always has made sure a sales person knew what I was looking for and that I was taken care of. I am a no nonsense buyer, so when it was time to talk nimbers, Brian was there to assist and close the deal quickly. I have always left the dealership feeling like I mattered to them as a customer. Everyone wants the best "deal" they can get on whatever their vehicle of choice is, I have always left feeling good about the price of the vehicles I have purchased. I look forward to a continued relationship. More

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I have built a very good relationship with Brian Crandall over the years and has provided outstanding knowledge and service to me and my family. When we have considered looking for a new or used vehicle we h over the years and has provided outstanding knowledge and service to me and my family. When we have considered looking for a new or used vehicle we have always given Brian a call to see what he could do for us. I even have connected my children up with Brian. More

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