Brian Bouchard | Page 4
Service Advisor
Honda of the Avenues
11333 Philips Highway
Jacksonville, FL 32256
43 Reviews
Write a Review43 Reviews of Brian Bouchard
February 17, 2024
Thank you for the excellent customer service. Really appreciate your service. I recommend others to go to this location for the car service. Really appreciate your service. I recommend others to go to this location for the car service. More
Other Employees Tagged: Bobby Howard, James Besemer, James Bollettieri, Robert Church, Ed Danley, Dan Deitrick, Steve Fink , Joshua Duty, Shamira Griffin
February 17, 2024
Dealing with men who are savvy to the technical world is a bit intimidating to a 78 year old woman. I was, however, treated most courteously and had the items covered in my car's maintenance explained to my a bit intimidating to a 78 year old woman. I was, however, treated most courteously and had the items covered in my car's maintenance explained to my satisfaction. Thank you! More
February 17, 2024
I arrived at approximately 4:55 PM on 02/13/24 for an oil change. I went in the waiting room and received a text from Brian at 4:58. I waited in the waiting room until 6:38 when I texted Brian asking him how change. I went in the waiting room and received a text from Brian at 4:58. I waited in the waiting room until 6:38 when I texted Brian asking him how much longer until my car would be finished; no response. Finally around 7 PM (when I was the only guest left in the waiting room) a Service Advisor ( I don't remember his name) came in the waiting room and asked me what I'm waiting for. He advised me he had not been briefed about my vehicle. My car was ready outside but neither I nor the one late shift Advisor knew about it. I finally was underway after 7 PM thanks to a lack of communication from amongst the Service Advisors. I have brought both a 2015 Civic & a 2014 Odyssey to this Dealership for several years with good service; but not this time. More
February 16, 2024
Honda of the Avenues was very professional and helped put us in the EXACT car we wanted. Chris and Brody were both very knowledgeable and helpful during the process... which didn't take too long at all! us in the EXACT car we wanted. Chris and Brody were both very knowledgeable and helpful during the process... which didn't take too long at all! More
Other Employees Tagged: Cyrus Kanyuira, Brody Marshall , Chris Caramucci, Brody Marshall
February 08, 2024
everything was great. thank you for helping us with the nail in our tire. We are hopeful that when we need more complicated services that we will receive the same great se thank you for helping us with the nail in our tire. We are hopeful that when we need more complicated services that we will receive the same great service and result. More
Other Employees Tagged: Cyrus Kanyuira, Brody Marshall , Chris Caramucci
February 06, 2024
I love my Honda so I need somewhere to take it I trust to keep it working its best. I have every bit of confidence these guys keep my car in its best condition. keep it working its best. I have every bit of confidence these guys keep my car in its best condition. More
Other Employees Tagged: Bobby Howard, Crista Poynor, Randy Lewis, Steve Fink