Brian Bitzer
Brian Bitzer at Royal Buick GMC of Tucson
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Brian Bitzer | Page 3

Delivery & EV Specialist

Royal Buick GMC of Tucson

815 West Auto Mall Drive, Lot A
Tucson, AZ 85705

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4.8
37 Reviews

Hi, I'm Brian. I'm originally from Idaho but fell in love with Arizona and have been here for 7 years. I have a love of all cars and driving. I love baseball and film photography.

Dealership Experience

5 yrs, 2 mos

Languages Spoken

English English

4.8

37 Reviews

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37 Reviews of Brian Bitzer

October 17, 2021

Dealership Rating
Employee Rating

Brian was very professional and knowledgeable about the vehicle I purchased. Inventory was a little bit low but otherwise it was a great experience. More

by oakland2626
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Chambers

Oct 19, 2021

Royal Buick GMC of Tucson responded

We are so glad to read that you had an overall positive experience at our dealership! We can't wait to see you again soon. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

September 25, 2021

Dealership Rating
Employee Rating

Brian Bitzer & Brian Benford we’re amazing along with Scott the manager. Bitzer went above and beyond by researching vehicles for us, taking us out on unlimited test drives, lent us vehicles to try out o More

by Julie Gormley
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Chambers , Brian Benford, Daniel Ivey

Sep 27, 2021

Royal Buick GMC of Tucson responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

July 16, 2021

Dealership Rating
Employee Rating

I am extremely satisfied with the personal service I received at Royal Buick. Brian was very patient and answered all my concerns and questions. Thank you Brian! More

by babsj_7
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Park

Jul 20, 2021

Royal Buick GMC of Tucson responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

June 26, 2021

Dealership Rating
Employee Rating

Professional, efficient and easy to deal with. Love my newly detailed Nissan Altima! Awesome forever warranty! I had everything taken care of and the keys in hand in less than two hours. Wow! That’s amazi More

by Kassieks6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2021

Royal Buick GMC of Tucson responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

June 22, 2021

Dealership Rating
Employee Rating

I would HIGHLY RECOMMEND Royal Buick-GMC-Cadillac in Tucson, AZ to anyone! Brian Bitzer and Scott Chambers made the buying process of my 2021 GMC Sierra 2500HD SLT incredibly easy and were 100% transpar More

by Derrick H.
Recommend Dealer
Yes

Other Employees Tagged: Scott Chambers , Randy Caryl

Jun 24, 2021

Royal Buick GMC of Tucson responded

We cannot thank you enough for your wonderful review of Royal Buick GMC Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

May 08, 2021

Dealership Rating
Employee Rating

Easy process for an indecisive customer. Both Brian Bitzer and Brian Benford were attentive, knowledgeable and professional. Delivered the car right to my door step More

by d6wick84
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Benford

May 10, 2021

Royal Buick GMC of Tucson responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

April 11, 2021

Dealership Rating
Employee Rating

Our experience with Royal Buick GMC was nothing other than awesome!!!! We are on our 5th vehicle from them and are looking forward to the 6th. More

by Carlos F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Garrett Andreatta

Apr 13, 2021

Royal Buick GMC of Tucson responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

March 29, 2021

Dealership Rating
Employee Rating

Knowledgeable in product, timely and efficient. Made process speedy, was accommodating with my work schedule. Explained electronic and features, installed all weather floor mats requested. More

by payroll0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ivey

Mar 31, 2021

Royal Buick GMC of Tucson responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

March 28, 2021

Dealership Rating
Employee Rating

Brian was great to work with. He knew what we wanted and the payment we could work with. He did everything to help us bring home our new truck. He was friendly, courteous and fast and efficient. I would rec More

by LINEDRIVEWCX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ivey, Travis Robinson

Mar 30, 2021

Royal Buick GMC of Tucson responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

February 17, 2021

Dealership Rating
Employee Rating

We have been extremely happy with the purchase of our new 2021 GMC Acadia Denali. This is the 2nd GMC Acadia we have purchase @ Royal Buick GMC. Everyone at Royal has been both professional and friendly - More

by yurman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Chambers

Feb 19, 2021

Royal Buick GMC of Tucson responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new 2021 GMC Acadia Denali you can reach out to any of us and we will help out. Thank you for choosing Royal Buick GMC Cadillac! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

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