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Brett Frimmer
Brett Frimmer at Maplecrest Ford of Mendham
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Brett Frimmer | Page 2

Service Advisor

Maplecrest Ford of Mendham

102 East Main St.
Mendham, NJ 07945

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4.9
12 Reviews
4.9

12 Reviews

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12 Reviews of Brett Frimmer

April 12, 2019

Dealership Rating

Great Experience! When we arrived we were greated promptly by Olivia. She had the cars we were looking at out front and started. Not only was she professional but she More

by AllisonF17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marla Keenan, Marie Wiggins, Olivia DeMattio

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Apr 23, 2019

Maplecrest Ford of Mendham responded

Hello Jared, Allison and Davina, We are happy we could make your auto buying experience such a positive one here! Thank you for leaving such a great review and 5* star rating for our dealership and for Olivia! At Maplecrest Ford, Inc., we value our customers, appreciate your consideration and your time, and we hope to continue to be of service to you and yours in the future! Thanks again for your business and congratulations on the new car. Best regards, Donna Restaino Levey Business Development & Customer Relations Maplecrest Ford of Mendham

February 21, 2019

Dealership Rating
Employee Rating

DISHONEST Where to start? Charged for repairs that were covered under extended warranty purchased from the dealer. Unable to perform correct repair after many, More

by Commerical vehicle owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Tom Giordano, Donald Duncan , Mike McCourt

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Mar 05, 2019

Maplecrest Ford of Mendham responded

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Mar 06, 2019

Maplecrest Ford of Mendham responded

Dear Dominick, Thank you for your review. After a two-hour face to face meeting with you, I'm honestly surprised at your takeaway, but now realize what a complete waste of time it was. Your statements of “caught in lie after lie” and accusation of "falsified mileage” reinforces my decision to not publicly address your comments. Your statements are in fact, lies. Maplecrest is powered by humans and we are not perfect. That said, WE DO NOT lie or deceive anyone, regardless of what you may think. During our meeting you mentioned every other Ford dealership within a 15 mile radius, stating you had done business with them all. And to my luck, you found me. And now I know why. I am certain you have tried to do business with other Ford stores but eventually you pulled the same type of shenanigans until you were no longer welcome. And sir, you have worn out your welcome at Maplecrest as well. I’ve read the reviews on your business, and now I know why you find yourself without a single employee and doing business from a PO Box. You’re not a nice person and you have little to no business sense. I’m proud of the reputation my business has earned and I stand by it everyday. I don’t think you can say the same, or at least that is what your customers think. Have a look for yourself. https://www.yelp.com/biz/rissland-garage-door-cedar-grove-2 Tom Giordano

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