Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Brent McKenzie
Refer Me
11 Reviews
11 Reviews of Brent McKenzie
November 07, 2023
Service department is great! ! Brittaney is a huge help and keeps my ride looking good and running well. Kelly in the sales department keeps me on top of the latest models and inc ! Brittaney is a huge help and keeps my ride looking good and running well. Kelly in the sales department keeps me on top of the latest models and incentives!! More
by tkaye003
Verified CustomerOther Employees Tagged: Brittaney Quick, Kelly Cavanagh
Helpful 
May 26, 2023
The service is good and the way brittany treat me was fantastic may be a little bit of not information concerning the failure of the car but I appreciate the way they treat me very happy 😀 fantastic may be a little bit of not information concerning the failure of the car but I appreciate the way they treat me very happy 😀 More
by NOEMAIL3
Other Employees Tagged: Brittaney Quick, John Cordell
August 30, 2021
We had a great experience. Stayed late to get our vehicle cleaned up and ready to go. This is the second car we purchased from BMW Westlake. cleaned up and ready to go. This is the second car we purchased from BMW Westlake. More
by tkaye003
Other Employees Tagged: Adam Moon, Kelly Cavanagh
April 05, 2021
True to form, BMW Westlake went above and beyond helping with the purchase of our new X5. Kelly Cavanagh, Ian, Justin, and the whole dealership made the experience easy and stress free. They were patient with the purchase of our new X5. Kelly Cavanagh, Ian, Justin, and the whole dealership made the experience easy and stress free. They were patient and answered all our questions. We are so happy with our new vehicle. Would recommend them to all our contacts. More
by b.reitman2008
Other Employees Tagged: Mike Niedzwiecki, Dan Walker, Kelly Cavanagh , Geniuses - Justin and Ian
January 28, 2021
Experience with the staff was phenomenal and I really appreciate that you replaced the fuse for free. That being said, I would have liked my service light reset. I was in for a recall repair of the blowe appreciate that you replaced the fuse for free. That being said, I would have liked my service light reset. I was in for a recall repair of the blower harness wiring. My cover for this area was behind the passenger seat but wasn't reinstalled. That would also have been appreciated. More
by DIRKKROG
Other Employees Tagged: Chris Czaplenski
November 06, 2019
Excellent Buying Experience Excellent service across the board. Knowledgeable, prompt and friendly staff. Nez made the buying process painless and seamless. Would recommend an Excellent service across the board. Knowledgeable, prompt and friendly staff. Nez made the buying process painless and seamless. Would recommend any of the staff to anyone looking for, servicing, or repairing a BMW. More
by P.j.cald
Other Employees Tagged: Tom Tunnell, Robert Strecker, Adam Moon, Dirk Steffen, Mike Niedzwiecki, Brittaney Quick, John Cordell, Nez Faraj , Fred Palmer
March 27, 2019
Good service but a little lengthy but overall good They informed me of my mechanical needs and as a mechanic I understood what they diagnosed and the info was important and what I knew needed done they They informed me of my mechanical needs and as a mechanic I understood what they diagnosed and the info was important and what I knew needed done they confirmed it thanks More
by TWAYNEFAIRLEY
Other Employees Tagged: Cameron LaPorte, Jimmy Laumer , Steve David, Nate Lieb, Jim Strunk
February 05, 2017
Great service Easy to work with, great service and follow up. Attentive sales and service dept. easy finance process Genius group solved all y concerns, sales deli Easy to work with, great service and follow up. Attentive sales and service dept. easy finance process Genius group solved all y concerns, sales delivered on all negotiated terms and additional requests More
by Sobe1967
Other Employees Tagged: Steve Mihalic
April 25, 2016
Automoblle purchase We had a wonderful experience purchasing a BMW from John Caruso. Also an excellent experience overall for the whole dealer. Highly recommend this deal We had a wonderful experience purchasing a BMW from John Caruso. Also an excellent experience overall for the whole dealer. Highly recommend this dealer, salesman, finance manager and support staff. (Gary&Sandi) More
by Ranger77t
Other Employees Tagged: John Caruso, Tom Tunnell, Don Cepek, Adam Moon, Mike Niedzwiecki, Brittaney Quick , Greg Debro, Pat Janos, Mike Lepre, Aunna Regas, Jim Strunk, Cassie Thadeus, Young lady at the booth who sold clothing accessories and young man that explained the car to my wife before we drove it off the lot.
January 15, 2016
Radio Purchased a vehicle in August of 2015. There was some discrepancy resolving satellite radio subscription. The Internet team was fantastic is getting Purchased a vehicle in August of 2015. There was some discrepancy resolving satellite radio subscription. The Internet team was fantastic is getting the issue resolved. Excellent customer service!!! More
by jayteach
Other Employees Tagged: Adam Moon
