Brenda Maynard

This MB Dealership is the BEST by far. It's the PEOPLE that make the difference there. Brenda M, Susie, and the rest. U ROCK! that make the difference there. Brenda M, Susie, and the rest. U ROCK! More

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Wonderful Experience Michael was very accommodating and patient. He was easy to work with and eagerly helped me to find a car that met all of my needs. Dan, the finance m Michael was very accommodating and patient. He was easy to work with and eagerly helped me to find a car that met all of my needs. Dan, the finance manager patiently explained every step at the closing. More

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Friendly and professional It was my first Mercedes purchase. And I would purchase my second one with this dealer. Sales team was very friendly and willing to accommodate all It was my first Mercedes purchase. And I would purchase my second one with this dealer. Sales team was very friendly and willing to accommodate all concerns. More

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Great and quick overall experience I was 1 hour away from buying a BMW, when Micah Goss called me up to advise me on a deal on a 2016 GLE. Micah was very easy and clear to work with an I was 1 hour away from buying a BMW, when Micah Goss called me up to advise me on a deal on a 2016 GLE. Micah was very easy and clear to work with and I am not one that likes to sit at a dealership and spend hours negotiating a deal. Micah was very responsive vial email and our visits and I was able to get my car in less than an hour total at the dealership. What impressed me about Micah was his knowledge of the vehicle and his understanding of my expectations. He even took my trade in return and dropped it off at the Jeep dealership. I was very happy with the experience and look forward to doing more business with them in the future More

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Supper experience Had a wonderful car leasing experience at the Ann Arbor Mercedes Benz Dealership. I worked with Christianna Armstrong and what a pleasure. I also work Had a wonderful car leasing experience at the Ann Arbor Mercedes Benz Dealership. I worked with Christianna Armstrong and what a pleasure. I also worked closely with Elio Coventry and Lou Kish. They were all great. I never felt pressured nor pushed to make the purchase. Christi was very patient and listened to my needs and requests. Elio and Christi helped me find a great car at a great lease. What a buying/leasing experience. Got a great deal too! More

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Would Recommend MB of Ann Arbor Mb of A2 got me in and out in a couple of hours of doing a major service on my 2013 c300. They were polite and Efficient. Mb of A2 got me in and out in a couple of hours of doing a major service on my 2013 c300. They were polite and Efficient. More

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A true extraordinary experience From the moment I contacted the dealership I knew I was in good hands. I first heard from Brenda Maynard who passed me along to the caring hands of Mr From the moment I contacted the dealership I knew I was in good hands. I first heard from Brenda Maynard who passed me along to the caring hands of Mr. Ismail Karabulut II. His rigorous follow up showed he cared and wanted to sell me a vehicle. When I arrived at the dealership I was greeted by Elio Coventry who was very genuine and showed how he cares for his local clients. It took two visits which allowed me the chance to work with Nick Feroce the second time around while Mr. Ismail was busy. The process from beginning to end proved to be flawless and made the car buying experience easy. I know this amazing service is not close to over after I was introduced to the service drive by Mr. Ismail. Dan, Mark,Shawn, Matt, and Beth are all wonderful and customer service oriented. After buying multiple vehicles through the Suburban Collection I can say they get an A+ grade with this acquisition. Well done everyone. More

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"When Only The Best Will Do" It has become rare in the customer service arena, to find agents willing to truly go the proverbial "extra mile", to do all that is necessary to eleva It has become rare in the customer service arena, to find agents willing to truly go the proverbial "extra mile", to do all that is necessary to elevate the experience of making such a large and important purchase as a car, one not fraught with anxiety and stress. So many car dealers today exhibit the attitude that they are doing one a favor by "letting" one buy a vehicle with their badge on it when , in fact, it is the other way around. Nick, at Mercedes-Benz of A2 (Ann Arbor to non-Michiganders) is an asset to the Mercedes-Benz brand and exhibits all of the attributes befitting the adage "Mercedes-Benz, the best or, nothing!" It is customer service, the likes of which I have described, that propels auto brands above the fray and to the top of the motoring food-chain. Nick Feroce is poised to become the new "King" of luxury auto sales for Mercedes-Benz. Good luck. Take no prisoners. Carlossee' Santiago Oliva DeJesus Casanova-Lumpkin More

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top shelf crew, high energy, they went out their way to get me what i wanted! I got a good deal from the start so it was easy to make the sale.Came up from Toledo it was worth the trip! get me what i wanted! I got a good deal from the start so it was easy to make the sale.Came up from Toledo it was worth the trip! More

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