Brandon Spratley
Brandon Spratley at Jerry's Chevrolet
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Brandon Spratley | Page 2

Service Advisor

Jerry's Chevrolet

1940 E. Joppa Rd.
Baltimore, MD 21234

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4.8
23 Reviews
4.8

23 Reviews

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23 Reviews of Brandon Spratley

September 07, 2023

Dealership Rating
Employee Rating

Excellent service. Appreciate all the help with any questions I have. Like the quick service. More

by sandydrasal
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 07, 2023

sandydrasal responded

Great job as always. Love the extended service you provide.

August 30, 2023

Dealership Rating
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The service advisors are very helpful and conscientious. They are very good about explaining what is needed and why. Steven is very reliable. More

by PMosk
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Recommend Dealer
Yes

Other Employees Tagged: Dave Reidt, Stephen Prentice, Brennan Stewart , Heather Wingerd

August 28, 2023

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Bradon apologized for taking so long, I was glad they took the time to remove the nail from my tire and patch it. And I was on my way Thank you all at Jerry's Chevrolet More

by ggschuller
Service Price Transparency
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Recommend Dealer
Yes
Aug 29, 2023

Jerry's Chevrolet responded

It's our pleasure to serve you! Thank you for providing such a wonderful review on your experience with us!

August 10, 2023

Dealership Rating
Employee Rating

Appointment for 430 arrived at 415. Long wait for service. Advisor left with no update to customer or remaining staff. Car was not finished till 6 for a430 appointment. Poor custoner se More

by jeff
Service Price Transparency
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Recommend Dealer
No
Aug 11, 2023

Jerry's Chevrolet responded

I’m sorry to see your visit warranted this review. Please email our service manager Wendy Hawkins at whawkins@jerrysautogroup.com or call 410-661-9100 if you would like to discuss your experience further. Thank you.

August 06, 2023

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You did a very good job. The service was excellent. Thank you very much for being so professional. More

by Paul.Tchounwou
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Recommend Dealer
Yes
Aug 07, 2023

Jerry's Chevrolet responded

Thank you for reviewing Jerry's so positively!

July 01, 2023

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Brandon was polite, courteous, answered all of my questions. My car was serviced in a prompt and timely manner. All of the employees in the area greeted me in a cheerful manner. I felt valued as a More

by deblajohns
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 02, 2023

Jerry's Chevrolet responded

Thank you for providing a wonderful review of Brandon and the service provided for you and your vehicle! We look forward to seeing you on your next visit!

June 14, 2023

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Service lane at Jerry's delivered satisfaction again! Thank you Service Advisor Heather for getting me in and out quickly as promised. Staff is friendly and always willing to find a solution to any probl More

by jdickson1577
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Heather Wingerd

Jun 14, 2023

Jerry's Chevrolet responded

Thank you for reviewing our staff so positively! We look forward to seeing you on your next visit!

June 08, 2023

Dealership Rating
Employee Rating

The service was wonderful. Oil change and tire rotation done well. Staff very friendly but the wait time was excessive. If I have an appointment and the estimate was 1 1/2 hour More

by lorabjones
Workmanship
Service Time
Recommend Dealer
Yes
Jun 12, 2023

Jerry's Chevrolet responded

Thank you for taking the time to provide feedback on your experience. We apologize for the extended wait time of your service and will provide this concern to our management team for their attention. We appreciate your kind words on our staff and look forward to seeing you on your next visit!

May 21, 2023

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Employee Rating

Greetings, from start to finish. Terrific service. Brandon is great within customer service! Thank All! More

by dexterdaniel1919@gmail.com
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 22, 2023

Jerry's Chevrolet responded

Thank you for providing such an outstanding review of our staff at Jerry's! We appreciate you for choosing Jerry's and look forward to seeing you on your next visit!

May 14, 2023

Dealership Rating
Employee Rating

Very satisfied with the service, reliable, prompt service, clean dealership. customer service was good, too n More

by Cheryl.Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Wingerd

May 16, 2023

Jerry's Chevrolet responded

Thank you for providing such a wonderful review on your experience with us! We look forward to seeing you on your next visit!

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