Brandon McClatchey
Brandon McClatchey at Toyota of Des Moines
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Brandon McClatchey | Page 3

Business Manager

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.8
77 Reviews
4.8

77 Reviews

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77 Reviews of Brandon McClatchey

February 16, 2024

Dealership Rating
Employee Rating

Customer services it is excellent, Ian Rojas was great to work with. We will come back again. More

by Saw Nge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Rojas

Feb 19, 2024

Toyota of Des Moines responded

We're thrilled our customer service exceeded your expectations and that Ian made your experience great. We appreciate your kind words and promise to keep striving for excellence. Welcome back anytime!

January 20, 2024

Dealership Rating
Employee Rating

Easy to work with and flexible. Did a great job prepping the car for delivery. More

by allenba
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Justin Vos, Tyler Murphy

Jan 22, 2024

Toyota of Des Moines responded

We're thrilled you had a seamless experience getting behind the wheel of your new Toyota. The excitement starts before delivery, and we're so glad our prep team made it special. Enjoy your new ride!

January 19, 2024

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Employee Rating

Jon made the whole process very easy, he answered all of my questions as I had them More

by LITEURWICK
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jon Doering

Jan 19, 2024

Toyota of Des Moines responded

Sounds like Jon smoothed the road to car-buying bliss! We're thrilled he answered all your questions and made the process easy & enjoyable. Enjoy your new Toyota!

January 16, 2024

Dealership Rating
Employee Rating

Prompt response and follow-up, thorough communication, no pressure environment, everyone was friendly, clean and bright building. Car seems great even though we,ve only had for a few days. Clean, one owner t More

by Kristen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 17, 2024

Toyota of Des Moines responded

Wow, thank you for the kind words! We very much appreciate the shout out! Please let us know if there is anything else you need, and enjoy your new car! - Your Toyota of Des Moines team.

January 10, 2024

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Steve is the nicest person and the most professional seller we have ever met. He made every effort to make our buying experience fast and easy. We highly recommend him and the Toyota of Des Moines! More

by Carlos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Henigan

Jan 31, 2024

Toyota of Des Moines responded

Your satisfaction is important to us, so we appreciate this feedback. We sincerely value your business and hope to work with you in the future.

November 30, 2023

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Employee Rating

PJ was a great Salesman from the beginning of the process in October through today 11/30/23 when we picked up our new Tacoma. More

by Joyce
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Gatchel, PJ Caffrey

Dec 01, 2023

Toyota of Des Moines responded

We're thrilled to hear PJ made your car buying journey fantastic! We appreciate you choosing Toyota of Des Moines and wish you many happy miles in your new Tacoma.

November 17, 2023

Dealership Rating
Employee Rating

It was amazing how smoothly it was set up and how quickly it was done. More

by Carla Briggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2023

Toyota of Des Moines responded

Thank you for your kind words. We are glad to hear that you had a seamless experience at Toyota of Des Moines. We strive to provide a positive and efficient experience for all our customers. We appreciate your business!

November 11, 2023

Dealership Rating
Employee Rating

I had on the wait list for a RAV4 Prime for over a year, receiving monthly calls to let know my status before finally receiving word that it was in. Tyler kept in contact the whole time and once a car came More

by YERNST25
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Ahrens, Tyler Simpson

Nov 13, 2023

Toyota of Des Moines responded

Thank you for taking the time to provide this valued feedback of your visit with us. Congratulations on your new vehicle, and we hope you continue to enjoy it. Please feel free to reach out to us at Toyota of Des Moines for any future vehicle questions or services.

November 01, 2023

Dealership Rating
Employee Rating

PJ had Great communication, and kept it simple and low stress which makes it easy to want to come back. Would recommend you to anyone looking for a toyota! Bill Aaron, finance team were great to work More

by JONAHBRINK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Ahrens, PJ Caffrey , Joe delivery bay

Nov 01, 2023

Toyota of Des Moines responded

Thank you for taking the time to leave us a review. We appreciate your feedback, and we are proud to have such a dedicated and talented team. We look forward to serving you again in the future.

October 31, 2023

Dealership Rating
Employee Rating

Everyone was friendly and helpful. The customer service was great. I would recommend this dealership to anyone looking for a new car. More

by MJBORNHOFT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Harris

Nov 01, 2023

Toyota of Des Moines responded

We are glad to hear that our team met your expectations and that you were impressed with our customer service. Enjoy your new Toyota for many years to come!

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