Brandon Giganti | Page 31

Sales Experience The sales experience was great. Brandon went through all of my options, valued my trade and I decided on my new car. They were super transparent and u The sales experience was great. Brandon went through all of my options, valued my trade and I decided on my new car. They were super transparent and up front about everything. More

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Best car dealer experience ever Brandon did an outstanding job as my salesperson. I couldn't be more satisfied. Since I orderd a custom built 430i, which took 9 weeks from order to d Brandon did an outstanding job as my salesperson. I couldn't be more satisfied. Since I orderd a custom built 430i, which took 9 weeks from order to delivery, I really appreciated that Brandon stayed in regular touch with me - providing ongoing progress updates. The initial process of "making the deal" was the best ever. he offered me a very fair leasing price, the first time out, without all the haggling and hassle that usually leaves me with my stomach in knots and the feeling I've been duped. Instead I felt valued and like the dealership cared enough about keeping me as a returning customer that they didn't have to try and squeeze every last dime out of me. On the day I took delivery, the lease signing process, with Bob Whay, was quick and painless, and although he provided some options for additional warranty add-ons, it was free of the usual hard-sell approach. I also appreciated meeting the owner, Craig Suntrup. I always feel like the owner's presence provides some comfort to the customer that he cares enough to keep an eye on things, and that he cares enough about his customers to actually want to meet them, not just hide behind some executive's office door. On my previous BMW lease, I used BMW of West St. Louis for all my scheduled service and they were awesome. They even offered the option of picking up my car at my office and providing a loaner. All that extra attention to detail and customer care, made it a no-brainer to use them as my service center, and I plan to do the same with this new lease. I look forward to working with Brandon again, when it's time for my next car, and would recommend him to any of my friends. More

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Brandon was awesome, customer service at it’s best!! Great!! Location, awesome service and follow up Understanding of needs, Brandon!!! Took care of me with my new BMW!!!, I couldn’t ask for a better s Great!! Location, awesome service and follow up Understanding of needs, Brandon!!! Took care of me with my new BMW!!!, I couldn’t ask for a better salesperson, I was very happy with his service, I’ll recommend him, and will buy another vehicle again from Brandon More

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Great Experience! The overall experience was great! Brandon helped walk through options and guide us in the process. He also provided great communication to inform us The overall experience was great! Brandon helped walk through options and guide us in the process. He also provided great communication to inform us on the status of our vehicle. More

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Great experience We purchased several cars over the years from this dealership when it was under different ownership. This was our first buying experience since the c We purchased several cars over the years from this dealership when it was under different ownership. This was our first buying experience since the change in ownership and it was great. Brandon was friendly and easy to work with, being informative and helpful while letting us make our decision. Service has been outstanding, as well. We would not consider another dealer. More

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Excellent service! I immediately felt welcome by Brandon. As a first time buyer, Brandon was honest, open and guided me through the financing process. Brandon and Scott I immediately felt welcome by Brandon. As a first time buyer, Brandon was honest, open and guided me through the financing process. Brandon and Scott Stoppins were able to get me the interest rate I was aiming for. I never felt pressured or taken advantage of. I definitely would recommend this dealership! More

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Double 5s Just wanted to take a moment and compliment Brandon G on his help in the purchase of two 5 series cars. Brandon was knowledgeable in aspects of the c Just wanted to take a moment and compliment Brandon G on his help in the purchase of two 5 series cars. Brandon was knowledgeable in aspects of the cars and if not would get the answer. He was always available for any questions that I had. The dealership itself looked like a bomb has just gone off but it is under remodeling and I am sure that it will be great when finished. Highest recommnmdations to both the dealership and Brandon More

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Best car purchasing experience ever! Veronica made purchasing my vehicle such a pleasant experience! I would recommend everyone to go see her and the rest of the team at BMW of West St. L Veronica made purchasing my vehicle such a pleasant experience! I would recommend everyone to go see her and the rest of the team at BMW of West St. Louis for a 5 star experience. More

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Great experience! I just want to say that I have never had such a great experience buying a car. They stayed at least 2 hours after close helping me, and made sure to g I just want to say that I have never had such a great experience buying a car. They stayed at least 2 hours after close helping me, and made sure to get me the best deal possible. The finance manager went out of his way to try and get me a better interest rate. The sales guy was super nice and very helpful. I would definitely recommend this dealership to a friend, and will probably go back in the future for my next car. More

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Satisfied I had a good experience with BMW of West County . The salesperson was very friendly. He took time with me. I bought a used BMW. The car is very c I had a good experience with BMW of West County . The salesperson was very friendly. He took time with me. I bought a used BMW. The car is very clean and runs great. I will definitely buy my next BMW from them. More

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