Brandon Desoto

I bought a vehicle from Brandon De Soto in October 2023. He assured me that all their used vehicles are serviced to ensure they are safe and ready to drive off the lot. Mine was neither. When I arrived He assured me that all their used vehicles are serviced to ensure they are safe and ready to drive off the lot. Mine was neither. When I arrived home a low battery indicator came on. When I notified Brandon he offered to replace it, but after driving it an hour to Frisco my service representative Blake told me my battery was healthy. When I asked what the age of the battery was he said he did not have that information. I brought my vehicle to my service shop and was told I absolutely need a new battery ($350). The first time I went to fuel my vehicle the gas would not pump because I needed a new charcoal canister/ fuel evaporative canister ($585). I was told the vehicle has been serviced and had an oil change when it arrived at Credt. However, I ALSO needed an oil change within two weeks of purchasing my vehicle ($100). I recommend getting a diagnostic on any used vehicle you are considering from Crest Infiniti before purchasing and do not trust that it will be safe or ready to drive off their lot. More

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