Brandi Cunningham | Page 9

Our recent dealings with our Kia Sorento have been handled very satisfactorily. The customer service was great. The problem was taken care of promptly and I had my car back quickly. I will recommend handled very satisfactorily. The customer service was great. The problem was taken care of promptly and I had my car back quickly. I will recommend Mark Kia to family and friends. More

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I came in for a minor air conditioning problem and a much more serious problem was discovered because when this service department works on my car, even if it's just for an oil change, it is extremely thorou more serious problem was discovered because when this service department works on my car, even if it's just for an oil change, it is extremely thorough. Finding the problem this early saved me from having a serious problem with my power steering. More

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This our 4th Kia (3rd from Mark). I never hesitate, when asked if I like my Kia, to praise the quality and the lack of problems with my Kia's. I highly recommend Mark Kia. asked if I like my Kia, to praise the quality and the lack of problems with my Kia's. I highly recommend Mark Kia. More

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I have had 2 service visits since I bought my car 06/12 and both times were positive experiences. Service was quick and uncomplicated. The staff were all helpful,kind and professional. Do not remember all and both times were positive experiences. Service was quick and uncomplicated. The staff were all helpful,kind and professional. Do not remember all the staff I worked with but all the folks in service were great. More

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I have had a great experience at this dealership since I bought my first Kia in 2006. The have always been honest and straight forward in all of my dealings with them. bought my first Kia in 2006. The have always been honest and straight forward in all of my dealings with them. More

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Excellent service from Brandi. good workmanship by service dept. Courtese and helpful.excellent Courtesy from the entire dealership which obviously creates a good environment for the employees to pass service dept. Courtese and helpful.excellent Courtesy from the entire dealership which obviously creates a good environment for the employees to pass on to the customer. More

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Brandi, and the service department, has been a pleasure to work with. I've had them take care of two different warranty issues. Both times they've been able to schedule me in quickly. The communication, in to work with. I've had them take care of two different warranty issues. Both times they've been able to schedule me in quickly. The communication, including appointment reminders, has been good and helpful. Thanks. More

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Aaron and Jacob worked together with us for a used car purchase. They were very informative, friendly, and all around excellent. The managers were very friendly with me and my family. We worked togethe purchase. They were very informative, friendly, and all around excellent. The managers were very friendly with me and my family. We worked together to get a great price. I would refer friends and family to them for future purchases. There were some issues with the vehicle on purchase as the AC did not work which we talked about previous to purchase. We agreed to have this fixed before purchasing the vehicle. When we left, we noticed that the moonroof opens when you power off the vehicle. There were a few issues with getting it fixed, but Josh the General Manager was awesome and agreed to do what was promised. I worked with Brandy from the service department who owned the issue and has been very on task, updating me every step of the way. I can't thank her enough. I get teary eyed just thinking about it. So now my AC is fixed and the moonroof is in the process of being fixed. I am very happy with Mark Mitsubishi Kia. Thank you so much. More

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I have taken my car to Mark Kia and Mitsubishi for over 18 months now to have it regularly maintained and serviced. I have never had a negative experience with the quality of service or customer care when 18 months now to have it regularly maintained and serviced. I have never had a negative experience with the quality of service or customer care when interacting with the service members. Everyone I have worked with has been candid and unassuming, while never coercing a recommendation for additional service. I plan to continue using Mark Kia and Mitsubishi for continued car care in the future and would certainly recommend it to a friend/family member. More

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The customer service was great, Brandi was very helpful and curteous and made sure to keep in contact with me. She always returned my calls and called back when she said she would to update me on the stau and curteous and made sure to keep in contact with me. She always returned my calls and called back when she said she would to update me on the staus of the repair. The service department as a whole was very pleasant to work with and I look forward to returning...hopefully over better circumstances. More

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