Brad Ashby
Brad Ashby at Mercedes-Benz of Des Moines

Brad Ashby | Page 7

Service Advisor

Mercedes-Benz of Des Moines

9993 Hickman Road
Urbandale, IA 50322

5.0
81 Reviews
5.0

81 Reviews

Write a Review

81 Reviews of Brad Ashby

August 07, 2023

Dealership Rating
Employee Rating

I have been a customer for over 16 years at this location and although some personnel has changed overall the dealership service department has been top-notch. Thank you very much. More

by katehartkemeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2023

katehartkemeyer responded

Great dealership

Aug 07, 2023

Mercedes-Benz of Des Moines responded

Thank you for your 16 years of support, Kate! We truly value your business. Should you need anything else moving forward, please be sure to let the Mercedes-Benz Sprinter of Des Moines team know.

July 29, 2023

Dealership Rating
Employee Rating

Brad worked me in without an appointment and got my problem resolved with a minimum of waiting time. Saved me having to return. Also, nice car wash. More

by llabiz@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Parmerlee , Man who carefully dried car after wash.

Jul 31, 2023

Mercedes-Benz of Des Moines responded

Thank you for stopping by! We are always happy to work with our amazing guests and their vehicles. Should you ever need anything else, please let us know.

July 27, 2023

Dealership Rating
Employee Rating

Thought they were very nice, courteous and liked the text system that kept me informed. More

by terry.mccormick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2023

Mercedes-Benz of Des Moines responded

Hi Terry! Thank you for the positive review. Come visit us again soon!

July 26, 2023

Dealership Rating
Employee Rating

They were very quick and efficient and explained things very well. Salesman had told me I had a feature on my car and I thought it wasn’t working but they told me that I did not have that feature More

by margie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Karr

Jul 27, 2023

Mercedes-Benz of Des Moines responded

Margie, thank you for stopping by. We are happy to see that you enjoyed your visit.

July 19, 2023

Dealership Rating
Employee Rating

Mercedes Benz of Des Moines goes above and beyond when it comes to customer satisfaction. Every employee is 5 star at what they do. We could not be more satisfied with the service from this dealership. More

by mccann.m.r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Parmerlee , Greg Andrew - Service - 5 stars

Jul 20, 2023

Mercedes-Benz of Des Moines responded

Hello! Thank you for choosing Mercedes-Benz Sprinter of Des Moines. We appreciate your kind words and will be sure to pass along your kudos to the team. We hope to serve you again in the future.

July 13, 2023

Dealership Rating
Employee Rating

They are professional and provide a great service. The general manager, Salesman and service advisor haven awesome to me. More

by kgreek44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Gladney, Brahim Bouhaik

Jul 14, 2023

Mercedes-Benz of Des Moines responded

Thank you for the review! The Mercedes-Benz Sprinter of Des Moines team works hard to provide our guests with unmatched customer service.

July 12, 2023

Dealership Rating
Employee Rating

Customer service is great. Brad is excellent to work with. Keeps us informed and knowledgeable. More

by Mjking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 11, 2023

Dealership Rating
Employee Rating

Wonderful customer service. Brad is always easy to work with along with others. Thank you More

by Mjking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 12, 2023

Mercedes-Benz of Des Moines responded

Thank you for choosing Mercedes-Benz Sprinter of Des Moines. We will be sure to pass along your kind words to Brad.

July 09, 2023

Dealership Rating
Employee Rating

Great service. Loaner car is appreciated. Serviceman , Brad, is always great to work with. Thanks More

by Mjking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 09, 2023

Mjking responded

Thank you

July 08, 2023

Dealership Rating
Employee Rating

Brad my service representative kept me informed at all times.He took very good care of me and I would recommend using him as your service representative. More

by Pjennings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2023

Mercedes-Benz of Des Moines responded

Thank you for the positive recommendation! We will be sure to pass along your kind remarks to Brad.

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