Bob Williams | Page 8

Friendly and Met our Needs. I went in knowing which vehicle I wanted. I knew I was getting a great deal and I didn't feel pushed into anything I didn't want. My salesperson was I went in knowing which vehicle I wanted. I knew I was getting a great deal and I didn't feel pushed into anything I didn't want. My salesperson was direct and personable. He knew we came 3 hours away so he tried to make the process as quick as possible. Everyone was great and friendly from Management to Finance and the internet worker who I had my first encounter with on the vehicle, Chris. I have had the vehicle for 2 days and know I made a good decision. More

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Great Experience! Excellent service throughout the buying experience. I like to check the vehicle by looking, driving and maybe even retest driving. The whole team was Excellent service throughout the buying experience. I like to check the vehicle by looking, driving and maybe even retest driving. The whole team was very encouraging to my type of purchase approach. Also, there was no pressure or pushiness in the process. I highly recommend Sue for her knowledge of the various products and options. She knows her cars and is phenomenal. Bob excellence showed as he was extremely helpful in management in locating a vehicle with the configuration I wanted. Keith was superb in giving me finance options and educating me on different aspects of the process. More

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Excellent I worked with Patrick, Bob and Blake to purchase a 2016 Jeep Patriot. This is the 1st car I have ever purchase and they walked me through the process I worked with Patrick, Bob and Blake to purchase a 2016 Jeep Patriot. This is the 1st car I have ever purchase and they walked me through the process and was extremely professional. Everything from the walking into the door to driving out with my new car was great. I made the right decision purchasing a vehicle from Anderson and would recommend my friends and family to go to this dealership to get a car. More

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Great experience buying a new Grand Cherokee for our company It was a pleasure working with Bob Williams & Kevin Connelly to acquire a new Jeep Grand Cherokee Limited for our company. Bob & Kevin worked very cl It was a pleasure working with Bob Williams & Kevin Connelly to acquire a new Jeep Grand Cherokee Limited for our company. Bob & Kevin worked very closely with us in order to spec out the right unit for our company's bid specifications. They even went the extra mile in my opinion by bringing the unit to our office to review with them. We looked at a total of 6 area Jeep dealerships throughout Northern Illinois and Southern Wisconsin for this purchase and selected Anderson based on their willingness to work with us and trade in valuations. In terms of finalizing the paperwork on this transaction, Keith McCoy was very easy to work with and had us in and out very efficiently. This is now the 2nd vehicle we have purchased through Anderson Dodge Chrysler Jeep and look forward to a great long term business relationship. We can not speak highly enough of the excellent customer service that we have received from everyone at Anderson! Brad Englin BarDan Supply, Inc. - Loves Park, IL More

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Friendly and Nearly Painless :-) I met Sue Mounts while I was casually car hunting, and she patiently answered questions, showed me cars and let me take numerous test rides, knowing I met Sue Mounts while I was casually car hunting, and she patiently answered questions, showed me cars and let me take numerous test rides, knowing I was on a limited budget and not sure what I would find to fit the bill. She was honest, friendly and easy to work with - no pressure! Then the day came that I had to purchase a car and Sue was THE choice for a salesperson! She knew my likes, dislikes and remembered details that I had shared about the car I needed. Sue made the purchase process easy and convenient, and has offered to help with any service issues that may arise. I've recommended her to other friends and family as often as possible! She's a great gal! More

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Took great care of me. Great experience here! Took great care of me. Even after having the car a month or so...still took hooked me up with a new battery and made effortless Great experience here! Took great care of me. Even after having the car a month or so...still took hooked me up with a new battery and made effortless. Highly recommend!! More

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Helpful and relaxed! Sue in sales, Bob, and Keith all are fabulous to work with at Anderson Dodge. They made the car-buying process as simple as possible and really went Sue in sales, Bob, and Keith all are fabulous to work with at Anderson Dodge. They made the car-buying process as simple as possible and really went out of their way to make it painless. In addition, they are responsive and attentive and made the process quick too. Any question they had they answered at length and with patience. I would highly recommend these four people to my friends and family! More

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A Good Feeling and A Good Friend! I've known Nick since I was 14 years old. We met in youth group, his father was my youth pastor. He was around 4 to 5 years younger than me and clos I've known Nick since I was 14 years old. We met in youth group, his father was my youth pastor. He was around 4 to 5 years younger than me and closer to my brothers age, but I got to know him pretty well from playing basketball and baseball with the youth group at church. Around the age of 19 I decided to join the Navy I left the area. Fast-forward 11 years I'm 30 years and in the market for a new truck Ram had just came out with the 2012 model of the 1500 so I decided to stop into Anderson dodge and see what they had on the floor. When I walked through the door I was approached by a young salesman that I was certain was about to start pitching every line you could think of to me as this is usually my attitude like anybody else when dealing with car salesmen. However, he stood quiet and asked me what it was I was looking for in a vehicle. I told him what it was I wanted and instead of trying to sell me something on the lot he told me they did not have that which I was looking for but if I gave them a minute he could try to find one that matches my needs and have it shipped to the dealership. I sat down and gave him the opportunity to find a vehicle because of his approach from the get-go. After searching for a few minutes he found one that fit what I was looking for. I wasn't quite sure if that's what I wanted to do so he gave me his card and told me to give them a call if I had any questions. I went home set the card on my dresser and left it there for a couple days after I finally made my decision to go back up there, I picked up the card to see who the salesman was so I could ask for him when I got back to the dealership. I read the name on the card and realized who I've been talking to the whole time. After going back to the dealership I went in and asked him if he remembered me and he said he knew Who I was the entire time but was waiting for me to figure it out. To make this long story short I bought my truck from Nick that day. Fast forward again to July 30, 2016 I purchased a camper and was modifying my truck to be able to pull it when I realized there was an issue that I needed Anderson's help with so again I stopped in to see Nick on a Saturday afternoon at 3:30 after looking at what I needed to do to my truck to prepare it to pull a camper I realize the better option would be just to buy a bigger truck. I told this to Nick who I think was surprised that I made a decision that quick to buy another vehicle but he was more than happy to help me not only did we find a vehicle, I drove away and a brand-new ram 2500 at 6:30 in the afternoon. Three hours in and out the door with absolutely no hassle, No headaches, and even though Nick is a friend I sincerely believe I got the best deal I could have in this area, not because he is a friend but because he's a good, honest, God loving man that believes in treating people fairly because that's what he would want for himself from others. So if you're in the market for a new vehicle and looking for a hasslefree reassuring sales experience stop in and see Nick I guarantee you within five minutes you'll see what I'm saying here is true. Nick if you're reading this you should probably stop because I'm pretty sure I'm taking you away from your next sale from the length of this review and I would not want to deprive somebody of the opportunity to work with you on the purchase of their next vehicle so stop and go back to work. More

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Dependable and Trustworthy Nick was a pleasure to work with from the moment my (new to me) Jeep called me onto the lot. He was knowledgable about the jeep and when he did not h Nick was a pleasure to work with from the moment my (new to me) Jeep called me onto the lot. He was knowledgable about the jeep and when he did not have the answer, he did not try to make up something. He went to ask another who he knew had the information. I really respect that in a person. After the sales was final there were a few minor things that needed attention in the Jeep, some items needed to be ordered. Nick has been on the phone and attempting to take care of this. The wrong size item was sent and Nick has been very gracious about taking care of this and following through as he promised. In about a year or so, we will be looking for a car for my daughter, I anticipate coming to Nick for some help. Thank you Nick for your time and effort! More

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Easiest and best purchase I have ever made. I have always been a Jeep girl and always wanted a Wrangler. Decided to get one when I turned 40. Well, just turned 40! My son and I walked in and we I have always been a Jeep girl and always wanted a Wrangler. Decided to get one when I turned 40. Well, just turned 40! My son and I walked in and we met Sue Mounts. Told her what I was looking for and she walked me through the entire process. Unfortunately you did not have exactly what I wanted. But Sue made it happen and had it to me the next day! AND SOLD! The customer service was unbelievable. Blake Fanning was also great. Like I said easiest and best purchase I've ever made. More

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