Bob Staley
Bob Staley at Toyota of Des Moines

Bob Staley | Page 2

Sales and Leasing Consultant

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

4.8
117 Reviews
4.8

117 Reviews

Write a Review

Dealership Experience

15 yrs, 7 mos

Industry Experience

42 yrs, 5 mos

117 Reviews of Bob Staley

October 28, 2023

Dealership Rating
Employee Rating

In the past we purchased 2 Toyotas from this dealership. We were very happy with the service. This time we decided to not purchase the car we looked at. We were very surprised that the salesman repeatedly t More

by NANCYJOHN15
Recommend Dealer
Yes

Other Employees Tagged: Sales Manager

Oct 30, 2023

Toyota of Des Moines responded

Thank you for taking the time to leave us a review. We appreciate your feedback and are disappointed to hear that your recent experience at our dealership did not meet your expectations. We want to assure you that this is not our typical sales approach. We strive to provide our customers with a pressure-free car buying experience. Please give us another chance in the future! Take care!

October 24, 2023

Dealership Rating
Employee Rating

Very pleased with the entire process! Bob was very professional! He was great with communication and helpful with the entire process! We are very pleased with the car and quality! Will ch More

by Nancy Brace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 25, 2023

Toyota of Des Moines responded

Thank you so much for your kind review of Bob and Toyota of Des Moines! We are so glad to hear that you had a positive experience with us throughout the entire car buying process. Enjoy your new Toyota!

September 27, 2023

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Employee Rating

Bob made our sale transaction really nice. We got our vehicle sooner than expected. Thank you! More

by ebberbo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 28, 2023

Toyota of Des Moines responded

Thank you for taking the time to leave such a kind review of your experience here at Toyota of Des Moines. Customers like you are why we love coming to work every day. We cannot thank you enough for your patronage, and we look forward to continuing our relationship in the future.

September 26, 2023

Dealership Rating
Employee Rating

We had a great experience with Bob and Toyota. We came in wanting to order a car. Bob was knowledgeable and answered all our questions with full transparency. Once the car arrived, the process was More

by azraalibasic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon McClatchey

Sep 27, 2023

Toyota of Des Moines responded

We’re thrilled that we were able to provide you with such a seamless purchasing experience! That is what we always strive for at Toyota of Des Moines. Thank you for trusting us with this process!

September 23, 2023

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Employee Rating

Bill is amazing. Very professional and knowledgeable. I would highly recommend him and Toyota of Des Moines. More

by AmberKay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Ahrens

Sep 25, 2023

Toyota of Des Moines responded

Amber - we’re thrilled that we were able to provide you with such a seamless purchasing experience! That is what we always strive for at Toyota of Des Moines. Thank you for trusting us with this process!

September 23, 2023

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Employee Rating

Best dealership hands down . Was looking for a truck that was hard to find and they found it for me . Salesman and finance department a breeze to work with . Highly recommend. More

by westonj24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 25, 2023

Toyota of Des Moines responded

Thanks for the review! We're happy that we could help you find the perfect car that fit your needs at Toyota of Des Moines. Congratulations on your new vehicle and we look forward to doing business with you again!

September 12, 2023

Dealership Rating
Employee Rating

We appreciated working with Bob Staley to purchase our new vehicle. He didn't waste time and was prepared with all of the information we needed to make a good decision. Bob made sure we went through the p More

by JAK
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Sep 13, 2023

Toyota of Des Moines responded

Great to hear! We are thrilled to hear that the team could do a great job and we look forward to having you back at Toyota of Des Moines sometime soon!

September 06, 2023

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Employee Rating

Always helpful and putting customers first. Quick response and availability is a priority. Thank you! More

by Sarahw804
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon McClatchey

Sep 06, 2023

Toyota of Des Moines responded

We’re thrilled that we were able to provide you with such a seamless purchasing experience! That is what we always strive for at Toyota of Des Moines. Thank you for trusting us with this process!

August 14, 2023

Dealership Rating
Employee Rating

The dealership is great. I bought a vehicle and the sales person didn’t communicate with me, I had to initiate all communication. The price of the car was not the price I was More

by Vikings 33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 22, 2023

Toyota of Des Moines responded

Thank you so much for taking the time to leave us a rating! We would love to hear more about your visit so that we can continue to work to earn 5 stars!

August 14, 2023

Dealership Rating
Employee Rating

This a great dealership but mostly because of Bob Staley. Couldn’t ask for a nicer guy! More

by melissa69822
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 22, 2023

Toyota of Des Moines responded

Melissa, thank you so much for taking the time to leave this review of your recent experience at Toyota of Des Moines. We're sincerely thankful for not just your patronage, but also your praise. Without customers like you, we wouldn't be able to do what we love. We look forward to working with you again in the future!

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