Bob Novak

Has been a customer for about thirteen years always was very pleased Tampa bay Toyota is excellent. very pleased Tampa bay Toyota is excellent. More

by DHCARTWRIGHT Verified Customer Verified Customer

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Very rude to me and low balled my car. I feel offended and hurt as I take pride in my car. Don’t go to this dealership, they will be unfair. and hurt as I take pride in my car. Don’t go to this dealership, they will be unfair. More

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Perfect The lease painful car buying experience I've ever had. The only drawback was that I had to actually pay for the car. Otherwise, I could not have hop The lease painful car buying experience I've ever had. The only drawback was that I had to actually pay for the car. Otherwise, I could not have hoped for an easier process. My salesperson, Bob, was direct, knowledgeable and very funny. These cars are work-horses, but when it's time to buy again, I'll ask for Bob! More

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AWESOME I have been with Toyota for almost 3 years and love everything about them the whole team is very helpful honest and around great!!!!!!! Great I have been with Toyota for almost 3 years and love everything about them the whole team is very helpful honest and around great!!!!!!! Great More

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Giving Credit Where it's Due! My salesmen & administrative staff (names I can remember are Mark C. & Brenda) were friendly, respectful, professional, just all around good people. My salesmen & administrative staff (names I can remember are Mark C. & Brenda) were friendly, respectful, professional, just all around good people. Thanks for the superb customer service!!! I really appreciate it! However, it was a completely different experience with the finance manager (Maaki) whom you sign the contract with. I am still not happy with the games & maneuvers played on me in that business office & the misleading performance. If you don't know what you're doing you can easily get taken advantage of and not realize it until later. I went back and dealt with a different finance manager because Maaki no longer worked there. Freddy was ridiculously overbearing and trying to talk me into doing what he wanted me to do. I was only there to cancel the unnecessary & expensive warranties I purchased the previous day. That was an outrageous experience, part 2. SMH Overall, my best advise: when it comes to negotiations be willing to walk away. And go into that finance room prepared with someone who has experience & who has your best interest at heart. More

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Amazing sales An amazing sales man, not only did he put me in the truck i wanted but he made sure that i got it, great personality, a person that listen to what i n An amazing sales man, not only did he put me in the truck i wanted but he made sure that i got it, great personality, a person that listen to what i needed and got me what i want Thanks bob hope to see you again for my next purchase More

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Never called back We were look to buy a new car we spoke on the phone and asked when we finished if he could email us his name and info so when we came in we could go s We were look to buy a new car we spoke on the phone and asked when we finished if he could email us his name and info so when we came in we could go straight to him. He said he would and he did not. We waited days had gone by so we went in and Mr. Novak took great care of us More

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Josh H. Super nice !! Salesman Josh H was very nice and helpful and most importantly not a pushy sales guy. We really like him and appreciated his help in finding our new c Salesman Josh H was very nice and helpful and most importantly not a pushy sales guy. We really like him and appreciated his help in finding our new car. We will use him again for our next car purchase. More

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Made buying a car a good expirence. I only used Toyota of Tampa Bay for a reason, they are true to their word and I have never had a bad experience. Bought my only 4 cars from this deale I only used Toyota of Tampa Bay for a reason, they are true to their word and I have never had a bad experience. Bought my only 4 cars from this dealership, although I have visited other dealerships this is the only one I trusted. More

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3rd Purchase from them in 2 years Excellent sales process! It was a pleasure working with Bob Novak for the third time. He is an excellent Sales person that goes the extra mile for y Excellent sales process! It was a pleasure working with Bob Novak for the third time. He is an excellent Sales person that goes the extra mile for you. Even years after you purchase. Honestly he is the main reason why I buy from Toyota of Tampa bay and I live way out in Valrico. Very transparent during the sales process. I'm not into going back and forth. I'm all about not screwing around and getting a deal done. Not to many great sales guys left these days, but he has been there for years which is very uncommon and shows how good he really is. The dealership as a whole has done some nice upgrades over the past couple of years which is also a huge plus getting your vehicle serviced post sale. Keep up the good work Toyota of Tampa Bay! More

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