Bob Mitchell | Page 2
Sales & Leasing Consultant
Marty's GMC
5 Kingston Collection Way
Kingston, MA 02364
42 Reviews
Write a Review42 Reviews of Bob Mitchell
August 16, 2022
The service consultant Adam was a polite courteous person who showed genuine concern for the customer. The service manager was angry and uncaring for the customers situation or needs. His negative attitude a who showed genuine concern for the customer. The service manager was angry and uncaring for the customers situation or needs. His negative attitude and presumption that he was some kind of legal counsel for the dealer was a real turn off. You go there because you need their expertise to get it done right and when the part is on back order with no ETA and you ask for options and get crapped on, it brings into question weather I really should purchase another vehicle from Marty’s. Just because a customer needs help it doesn’t make him God King of the GM service world. I would gladly discuss the experience with the owner to further explain. More
July 30, 2022
The truck was brought in from anther repair shop who couldn’t find the problem. With in two days I received a call fro Mike in service telling me is was the turbo. He also we over all the issues whi couldn’t find the problem. With in two days I received a call fro Mike in service telling me is was the turbo. He also we over all the issues which should be addressed. Due to the cost of getting this vehicle up and running. Mike worked with me on repairs the necessary parts. It was completed in a reasonable time frame Mike communicate the truck progress a few time. It was ready when promised. Truck running great Thank you More
July 28, 2022
Service was excellent and didn’t try to sell extra work. Recommend to spread it out so I wouldn’t have a huge bill Recommend to spread it out so I wouldn’t have a huge bill More
Other Employees Tagged: Paul Malley
July 22, 2022
Best service around. Knowledgeable, courteous, fixed my car right the first time in one day Knowledgeable, courteous, fixed my car right the first time in one day More
Other Employees Tagged: Sid Dailey, Paul Malley, John Backman, Zachary Taylor, Troy Coan
July 02, 2022
I think bob Mitchell was the best dealer I ever met and always went the extra mile for you I bought a Isuzu chassis from him very happy with that deal and then asked him about a GMC truck and he put the de always went the extra mile for you I bought a Isuzu chassis from him very happy with that deal and then asked him about a GMC truck and he put the deal together and I ordered it it came in More
Other Employees Tagged: Kevin Ihlefeld
June 02, 2022
i am glad i decided to switch dealers after years of dealing with sub par service dealing with sub par service More
Other Employees Tagged: Kevin Ihlefeld
April 05, 2022
Great service Pays attention to all items and issues professional service complete service in a timely manor professional service complete service in a timely manor More
Other Employees Tagged: Sid Dailey, Paul Malley, John Backman, Zachary Taylor
January 17, 2022
Friendly, promp,thorough. Marty’s had provided the best service I’ve ever experience. Thanks Bob, Kevin and Zach. service I’ve ever experience. Thanks Bob, Kevin and Zach. More
Other Employees Tagged: Kevin Ihlefeld, Zachary Taylor , Tammy
January 06, 2022
Marty’s is a very well run dealership. The employees are very friendly & knowledgeable in sales, parts & service. Their attention to detail is 1st class. very friendly & knowledgeable in sales, parts & service. Their attention to detail is 1st class. More
Other Employees Tagged: Derek Petrosino , Megan service Manager
October 04, 2021
Horrible service, stuff , never fix nothing ! I’m bringing my truck for over a year for the same problem bringing my truck for over a year for the same problem More
Other Employees Tagged: Paul Malley, Brian Mello , Peter Attea, Bill