Bob Garr | Page 7

Cant say enough good things!!! I went to TOL because Joe Campbell came highly recommended even though it was further than the Toyota dealership 5 minutes from our home. We have been I went to TOL because Joe Campbell came highly recommended even though it was further than the Toyota dealership 5 minutes from our home. We have been buying cars for 30 years and this was by far the best experience I've ever had. I wasnt sure what I wanted when I went to the dealership. We started working with Joe and immediately I knew I wanted to buy from him, no one else ever treated us the way he did. Joe is friendly, respectful, KNOWLEDGEABLE, courteous and not high pressure. I had looked at many cars over the previous 6 months and never found the "1". Joe showed me a Toyota Highlander and I fell in love. He showed and explained in detail all of the features, leasing vs buying, price, etc etc. I wasnt sure about trading a car or not, he was very helpful over 3 days of me changing my mind. I went back 2 days later. everything was as promised, and I was in and out quickly. Joe again went over all of the features of the truck with me. Not only was Joe great but the entire dealership team. I will buy ALL cars and advise everyone I know to go to this dealership and to Joe from now on! After I brought my car home I wasnt sure about a specific feature, called Joe, he called right back and all was good!! So happy More

Helpful 0

Report | Print

Stress free car buying at its finest! I stressed about getting a new vehicle for quite some time. I had questions and concerns from everything like safety features to even color choices. I stressed about getting a new vehicle for quite some time. I had questions and concerns from everything like safety features to even color choices. It had been more than 20 years since I last purchased a vehicle brand new. Let me assure you, never once did I feel overwhelmed or uncomfortable in my experience here. Joe was great at knowing how to get me at ease and he has some great knowledge and experience in this industry. There was not one question that he did not have an answer too. I feel like I came looking for a car a left with a new car and a new friend as well. The best experience one could ask for in getting a new vehicle. More

Helpful 0

Report | Print

Buying my first car Glen made my experience less stressful and got the me the car I really wanted. John Carbone in service does an phenomenal job when I need Anything do Glen made my experience less stressful and got the me the car I really wanted. John Carbone in service does an phenomenal job when I need Anything done with my job. Also Bob Garr helped with all my financial issues because I am Buying at a young age while also in college. Thank you for making me experience quick and easy! I recommended all three of these guys to anyone! 12/10 More

Helpful 0

Report | Print

Sales Person I leased a new vehicle from Toyota of Louisville last week. I have purchased/leased my last 8 vehicles there and used the same sales person. Glen Har I leased a new vehicle from Toyota of Louisville last week. I have purchased/leased my last 8 vehicles there and used the same sales person. Glen Harder is absolutely the BEST! He is very knowledgeable, friendly, helpful and pleasent to work with. It's always a pleasure to work with him, and I look forward to leasing/purchasing my next vehical with him. I'll never use another salesperson! More

Helpful 0

Report | Print

Best Dealership and Sales Team!! It was time for our new vehicle lease, so for the 3rd time in a row, we went to Toyota of Louisville. As always Glen Harder was a fantastic sales asso It was time for our new vehicle lease, so for the 3rd time in a row, we went to Toyota of Louisville. As always Glen Harder was a fantastic sales associate. Glen makes you feel like you are dealing with one of your best friends. He went above and beyond to make our car leasing experience the best anyone could ask for. He found a Rav4 for us with everything I wanted and even things I really wished I could have but didn't think we would be getting. I am so excited about all the extras that my new SUV came with! A shout out also to Bob Garr in Finance who made the car lease signup easy and as painless as possible for us too. What a great dealership this is to work with! More

Helpful 0

Report | Print

AWESOME EXPERIENCE!!!!! I had an exceptional experience from my first contact by phone with Donna Altieri to my salesman, Glen Harder. Glen did a super job of edcuating me a I had an exceptional experience from my first contact by phone with Donna Altieri to my salesman, Glen Harder. Glen did a super job of edcuating me about the different Avalon models and all the safety, tech and navigation features of each. Glen was so patient, lettting me test drive three cars so I could experience all the various upgrades, though not one car on the dealer lot that day had everything I wanted. I was very lucky to have Richard Swope make Glen and I aware that they would be getting in a fully loaded 2016 Avalon Hybrid within the week, so I had the option to wait 2 days and really get everything I hoped for in my new car. Bob Garr, handled all my sales paperwork and made quick work of getting me out the door without delay. I picked it up my new Avalon today and I was not disppointed!!!! It had been fully detailed and serviced when I arrived. Glen let me test drive it and explained all the features thoroughly. I am a person who previously hated buying a car, but everyone at Toyota of Louisville truly went out of their way to deliver a superior product and service from start to finish. It was a very pleasant, no pressure, experience. I would highly recommend Toyota of Louisville, and particularly Glen Harder! More

Helpful 0

Report | Print

Great experience Bought my first car here and it was the best customer service I have ever had. Definitely recommending my friends to buy cars from here Bought my first car here and it was the best customer service I have ever had. Definitely recommending my friends to buy cars from here More

Helpful 21

Report | Print

Glen Harder is the BEST!!! Glen Harder is a gem and such a wonderful man to deal with. My husband and I felt very comfortable with his services. He showed us all about everythin Glen Harder is a gem and such a wonderful man to deal with. My husband and I felt very comfortable with his services. He showed us all about everything we needed to know and more about the cars we were looking at. We only dealt with Glen for two days and we felt like he was family. Glen made our experience amazing for us. We would recommend him for a great sale and a stress free service GO TO GLEN HARDER!!! More

Helpful 1

Report | Print

Amazing experience! Purchased my Lexus gs350 from Joseph Campbell and time after time my experience is very pleasant. The deal always goes smoothly and fast. I will cont Purchased my Lexus gs350 from Joseph Campbell and time after time my experience is very pleasant. The deal always goes smoothly and fast. I will continue to do business with my sales person as long as he's in the business! More

Helpful 0

Report | Print

Total satisfaction The service was awesome and my salesman Tim Patillo did and awesome job in finding the right car for me with best deal! I would most definitely recomm The service was awesome and my salesman Tim Patillo did and awesome job in finding the right car for me with best deal! I would most definitely recommend him and the dealership to anyone More

Helpful 16

Report | Print