Bob Annis | Page 2

All the people, including Dallas, Michael, Bob, and Manalo were very courteous and helpful to my wife and I. Manalo were very courteous and helpful to my wife and I. More

by ronjune88 Verified Customer Verified Customer

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Everyone we spoke to at Ferman Mini were very helpful and professional and made our "out of state" car buying experience easy and fun. Bob Annis made us a couple of videos and was very upbeat and fun. Mich professional and made our "out of state" car buying experience easy and fun. Bob Annis made us a couple of videos and was very upbeat and fun. Michael Stanton answered all our questions and returned our calls right away. Scott Douglas helped us thru the paperwork buying process and made it easy. We love Mini's s and love Ferman BMW Mini! We would definitely buy again from Ferman! ❤️💖 More

by dbsgonzo Verified Customer Verified Customer

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I will never go to another dealer after being at Farman, from the salesman to financial we couldn't be happier. They were all great in helping my teenager pick the right car. Thank you all for the great ser from the salesman to financial we couldn't be happier. They were all great in helping my teenager pick the right car. Thank you all for the great services. More

by cachefashion Verified Customer Verified Customer

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They were great! The experience was friendly, accommodating, and trustworthy, I would recommend for anyone looking at a new car The experience was friendly, accommodating, and trustworthy, I would recommend for anyone looking at a new car More

by corey47 Verified Customer Verified Customer

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Had a wonderful experience at this location. Bob Annis was extremely helpful and professional. He provided me with the most excellent service and would be happy to conduct business with him agai Bob Annis was extremely helpful and professional. He provided me with the most excellent service and would be happy to conduct business with him again in the future. More

by eddie Verified Customer Verified Customer

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I went to change my oil … and bought another Mini… they make this too easy… lol make this too easy… lol More

by aviatorgreg Verified Customer Verified Customer

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Bob Annis was our sales person. He took his time explaining information about the car. We never felt any pressure to buy. He was very professional. He took his time explaining information about the car. We never felt any pressure to buy. He was very professional. More

by moking45 Verified Customer Verified Customer

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Coutney was super nice but the service was a disappointment. I went in for a routine oil change for my 2006 Mini Cooper S convertible. The oil change was a $100.00 and my "Service Engine Soon" disappointment. I went in for a routine oil change for my 2006 Mini Cooper S convertible. The oil change was a $100.00 and my "Service Engine Soon" light was on and they charged me $85.00 just to tell me my O2 sensor was bad. When they finished changing my oil, they presented me with a list of work that needed to be done; oil gasket, control arm bushings, O2 sensor, coolant flush and change, etc. Any way it added up to almost $3500.00. Way too expensive! Anyway, I had my local mechanic change the oil gasket for about 40% of the cost their service department wanted and my mechanic said he broke a 24" xxxxxxx trying to get the drain plug out. He said Ferman didn't replace the washer and it was metal on metal. NOT GOOD!!! So, I thought I would inquire about a trade-in and they insulted me with a $2000.00 offer; mainly because all the work that had to be done based upon their service departments assessment. My Miini has 73,000 miles and is in excelled shape for a 17 old car. Come on; TWO GRAND!!! RIDICULOUS!!! Long and short of it; I won't be going back! More

by mmillersiu80 Verified Customer Verified Customer

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Bob was amazing. He provided friendly service and was very informative. All paperwork was completed in a efficient and quickly. He provided friendly service and was very informative. All paperwork was completed in a efficient and quickly. More

by kat.719 Verified Customer Verified Customer

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Bob and the rest of the staff went out of their way to get us the MINI we wanted. get us the MINI we wanted. More

by jdawg1327 Verified Customer Verified Customer

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