Bo Shi

Absolutely awesome experience at Lexus of London. This is our 4th Lexus and Jillian Cook was our sales professional. She was so helpful and took the time to answer all our questions. We never felt ru This is our 4th Lexus and Jillian Cook was our sales professional. She was so helpful and took the time to answer all our questions. We never felt rushed or ignored. Highly recommend her. More

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Well I haven’t been happier or more excited about a huge purchase!!! Lisa made my gift to myself a real simple process! It was like magic! She made it seamless and professional and she listened to what I wa purchase!!! Lisa made my gift to myself a real simple process! It was like magic! She made it seamless and professional and she listened to what I wanted. I am most excited about being part of the Lexus Community! Thank you to Lisa and Bo especially! Great customer satisfaction with these two rockstars! More

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Excellent service provided by all the staff, just took a few extra visits than expected to get the vehicle up to par. Once it was it came in great condition. Would absolutely recommend. few extra visits than expected to get the vehicle up to par. Once it was it came in great condition. Would absolutely recommend. More

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Rick & Bo were excellent to work with regarding the leasing of a new 2026 Lexus. Nice to have multiple options made available to us and succinctly explained. Looking forward to the same level of prof leasing of a new 2026 Lexus. Nice to have multiple options made available to us and succinctly explained. Looking forward to the same level of professionalism in the prepping and the servicing of our Lexus once it arrives and is put to use. More

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This is our sixth (6) Lexus we have purchased from Lexus of London. We have been extremely satisfied with the manner we have been treated by both the sales and service staff. Staff are always very friendl of London. We have been extremely satisfied with the manner we have been treated by both the sales and service staff. Staff are always very friendly, professional and knowledgeable about the product and servicing of the vehicles. Satisfied with both the vehicles purchased and our established relationship we have returned time and again. Jillian Cook was our Product Specialist, on this an a previous purchase and she could not have been more helpful and patient as we looked at a couple of models, colours, features and options. Thank you Jillian and all. More

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Rick provided an exceptional level of service from the moment I stepped into the dealership. He was patient, honest, and incredibly knowledgeable about every detail of the Lexus models I was considering. moment I stepped into the dealership. He was patient, honest, and incredibly knowledgeable about every detail of the Lexus models I was considering. Rick made the process stress-free and enjoyable, ensuring I felt confident and well-informed throughout. His genuine care for his customers really stands out. I’m thrilled with my new Lexus and truly grateful for Rick’s help! The delivery team was wonderful — they patiently walked me through every feature, set everything up perfectly, and made sure I felt confident with my new Lexus before leaving the dealership. The finance team was equally outstanding; they were professional, transparent, and made the paperwork process quick and easy. I am truly grateful for such a seamless and exceptional experience. I highly recommend Rick and the entire team!” More

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All Staff extremely professional & knowledgeable. Great to deal with Steve/Jasmine/Stephanie/ & Adam as well as Concierge staff Great to deal with Steve/Jasmine/Stephanie/ & Adam as well as Concierge staff More

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What an exciting day. Minus the weather. But that didn't seam matter. Because when it started to rain selflessly Brenden rain in to the rain to back my new NX-350 back In Minus the weather. But that didn't seam matter. Because when it started to rain selflessly Brenden rain in to the rain to back my new NX-350 back In out of the rain. Taking all the rain drops of his very nicely tucked in uniform top. Brenden thank you for showing me all the new features. Customer service that you don’t see everyday. The time you took to make sure I fully understand all the vehicles features was very important. More

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Every time I’ve been to Lexus of London I am warmly welcomed, everyone is very helpful and if they don’t know they find someone who does! welcomed, everyone is very helpful and if they don’t know they find someone who does! More

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He is a very professional, excellent and kind person. I had a very good experience buying a car here. My subsequent vehicle maintenance will also be carried out here.. I had a very good experience buying a car here. My subsequent vehicle maintenance will also be carried out here.. More

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