Blain Richey
Blain Richey at Henry Brown Buick GMC
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Blain Richey

Service Advisor

Henry Brown Buick GMC

1550 E Drivers Way
Gilbert, AZ 85297

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5.0
20 Reviews
5.0

20 Reviews

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20 Reviews of Blain Richey

April 27, 2024

Dealership Rating
Employee Rating

Went ok, was confused on some of the paperwork. Went back and had them explain the issue. Only thing was they bever told us that the intrest rates were at over 9%. With my credit rating is quit h More

by MICHELE.BETZ6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 29, 2024

Henry Brown Buick GMC responded

Thank you, Michele. We appreciate your review. We'll be sure to share your feedback with our crew. We look forward to continuing to serve you.

October 26, 2023

Dealership Rating
Employee Rating

It was not a good experience I felt like I was dealing with a bunch of underhanded car salesman to say it nicely. More

by PAULBUNYANS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ben Brown, Blake Brown

Oct 29, 2023

Henry Brown Buick GMC responded

Paul, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

April 18, 2023

Dealership Rating
Employee Rating

Always appreciate the professional help from Blain, Bryan, and Ben. Great sales and service team. More

by TROYGOODWIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Brown , Bryan Lamer

Apr 18, 2023

Henry Brown Buick GMC responded

Troy, Thank you for your business and this review. We're happy to hear Bryan, Ben, and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

March 17, 2023

Dealership Rating
Employee Rating

Great people working there. Hope they will take care of us for as long as we have the truck. More

by WHTARUNER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Brown, Joe Stenz, Mike Meade, Adrienne Cross , Sherwin Lows

Mar 19, 2023

Henry Brown Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

February 07, 2023

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Employee Rating

everyone was very knowledgeable. and very helpful this was my second time purchasing a vehicle we were very satisfied More

by RCANDMSSELLERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 07, 2023

Henry Brown Buick GMC responded

Congratulations on your new purchase! It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

January 25, 2023

Dealership Rating
Employee Rating

Thanks again for pulling through on a very difficult vehicle to locate. Top notch customs department as well!! More

by Buck
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Jan 26, 2023

Henry Brown Buick GMC responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

January 17, 2023

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Employee Rating

Always. great experience and the staff was very helpful and willing to answer any questions I have.. More

by DONFRIGGS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 18, 2023

Henry Brown Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

January 16, 2023

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Employee Rating

Very friendly. They all work very hard to make sureyou have a pleasant automotive purchase experience More

by LUCY7101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Muna, Thomas James

Jan 17, 2023

Henry Brown Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Henry Brown Buick GMC, Lucy, we look forward to having you as one of our valued customers for many more years to come! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

November 11, 2022

Dealership Rating
Employee Rating

I purchase a number of vehicles from Henry Brown GMC for my landscape company. Over the last 4 years I would say I’ve purchased and traded in nearly 150+ vehicles. Ben’s team time and again over come obstac More

by MARCUS35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Brown, Joe White, Eiji Pollard , Amy, Nick, Todd, Bryan - they all get 5’s

Nov 13, 2022

Henry Brown Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Henry Brown Buick GMC. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

September 17, 2022

Dealership Rating
Employee Rating

Always a pleasure working with Brandon and the team. We will see you again soon!! More

by MSTOUT009
Recommend Dealer
Yes

Other Employees Tagged: Brandon Warwick

Sep 19, 2022

Henry Brown Buick GMC responded

Thank you! Brandon and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Henry Brown Buick GMC. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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