Bill Zuccarell | Page 6

Lori and Bill were very helpful in the delivery of the vehicle. Answering questions about how the sync system worked and help connect to phone and hardware. They were knowledgeable and professional in t vehicle. Answering questions about how the sync system worked and help connect to phone and hardware. They were knowledgeable and professional in their interface with me. More

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I have taken my car in for service and asked about my sync system and was referred to Bill Zuccarell who helped me connect both of my phones to my truck. He also took his time to explain what he was doin sync system and was referred to Bill Zuccarell who helped me connect both of my phones to my truck. He also took his time to explain what he was doing which isn't something I am use too. Excellent customer service. More

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The three men that I talk to today was very helpful .Anything I asked about they all was willing to tell me . All three went out of their way to help !! Thank you very much ! .Anything I asked about they all was willing to tell me . All three went out of their way to help !! Thank you very much ! More

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My phone stopped connecting to my sync system in my 2011 Escape and after spending a bunch of my time trying to fix it I chose to go to Kistler. Bill Zuccarell looked at my system and suggested we check to Escape and after spending a bunch of my time trying to fix it I chose to go to Kistler. Bill Zuccarell looked at my system and suggested we check to see if there are any online updates we could install. We found there was an update for my car. Bill updated my software and now my phone connects to my car again!!! Thank you for the great customer service. More

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My husband and I had tried to par our cell phone to sync, in our Ford Edge. We went to the Ford help line after 2 hours of trying we gave up and the next day took it in to Kistler Ford, told them we were h in our Ford Edge. We went to the Ford help line after 2 hours of trying we gave up and the next day took it in to Kistler Ford, told them we were having a problem. They helped us right away. By the time I got a cup of coffee it was taken care of . What a great experience, everyone was so nice and friendly. We will be back, thanks. Mr& Mrs Raymond Ruhl More

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Kistler Ford made my leasing experience great! Bill, the sync guy, helped me figure out how to use my sync in my new car. He was very informational. I highly recommend Kistler Ford. sync guy, helped me figure out how to use my sync in my new car. He was very informational. I highly recommend Kistler Ford. More

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Lori and Bill made the pick up of my new fleet vehicle very easy. They met me at our scheduled time, were prepared with all of the paperwork, and walked me thru the features of my new vehicle. Of the 6 very easy. They met me at our scheduled time, were prepared with all of the paperwork, and walked me thru the features of my new vehicle. Of the 6 fleet vehicles I have picked up over the years at various dealerships, this was by far the best experience! Thank You!! More

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I am very pleased with everyone at Kistler! The sales team is the best. I must say working with Bill the Sync guy was exceptional he was very patient with me and did a fantastic job teaching me on using team is the best. I must say working with Bill the Sync guy was exceptional he was very patient with me and did a fantastic job teaching me on using all the features in the car. More

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Ed Wilcox was very nice to deal with. He was not pushy and did a vehicle search to find the vehicle we wanted. After the delivery Bill Zuccarell spend three hours going through the operation of the elec and did a vehicle search to find the vehicle we wanted. After the delivery Bill Zuccarell spend three hours going through the operation of the electronic features of the vehicle. He even called a couple of days later to see how we were doing and if we had any questions. More

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I came into the dealership to price an F-150 since I was looking to get a new vehicle within the next 2 months. Alonzo and the rest of the team at Kistler Ford made me feel welcome right away. We joked an looking to get a new vehicle within the next 2 months. Alonzo and the rest of the team at Kistler Ford made me feel welcome right away. We joked and laughed for a while after figuring out that we had run into each other in the past. I was asked what brought me in and after wards I was shown 2 vehicles that met my needs exactly. There was no pushy up selling or additions that I did not want. After the test drive, Alonzo sat down with me and discussed the leasing options and how it differed from purchasing. I was grateful because I had never considered leasing a vehicle due to misinformation I had received over the years. When I told Alonzo that I was waiting for my tax return before I made a decision, he went and spoke to his team and they were able to put together a package that allowed me to leave with the vehicle I wanted that day instead of having to wait and waste time. I was very appreciative of Alonzo and his team for giving me a fair price right away and not playing games with the numbers. Then Alonzo set an appointment for me to come back and talk with Bill who walked me step by step through how to use all of the amazing features built into my new truck. I cannot remember the last time I have had exceptional service like this. The guys at Kistler Ford have made my first new car purchase experience a great one. Keep up the good work. More

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