Bill Zuccarell | Page 4

had service work done I believe the person that helped me the service dept was named Todd and he is a professional at helping people, would refer people to this dealer, the I believe the person that helped me the service dept was named Todd and he is a professional at helping people, would refer people to this dealer, they did find a tire buldged very bad andtold me which could have saved the lives ofpeople, thank yoyou're More

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Bill Zuccarell's technological support Thank you for Bill's expertise! He was an invaluable asset to your dealership. I will not hesitate to call him with any questions in the future! Th Thank you for Bill's expertise! He was an invaluable asset to your dealership. I will not hesitate to call him with any questions in the future! This teacher is sooooo happy! Jeff Mathes was a considerate salesman. He did not push his agenda on us. We did not feel pressured to purchase our used 2013 Ford Taurus. He was always available when we telephoned him. All in all, we WILL be back to peruse your inventory when we are ready to purchase another vehicle. I will also let our family know about this experience. Thank you everyone! More

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New car purchase Bought My first NEW car yeah!! Lauren Moreau was very friendly and helpful had a great experience Thanks, Bill Zuccarell has patients thanks. They al Bought My first NEW car yeah!! Lauren Moreau was very friendly and helpful had a great experience Thanks, Bill Zuccarell has patients thanks. They all make you feel right at home. More

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Pick up of Leased Company Car My wife and I picked up my new company car, today. Lori made the process efficient and smooth. Bill was a great help assisting in pairing both of My wife and I picked up my new company car, today. Lori made the process efficient and smooth. Bill was a great help assisting in pairing both of our cell phones. Both Lori and Bill made the experience easy, fast and fun! More

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Technology Issues Thank you for the help in connecting my IPhone and Escape with text messaging. Appreciated your getting me in so quickly. Still Lovin my Escape! Thank you for the help in connecting my IPhone and Escape with text messaging. Appreciated your getting me in so quickly. Still Lovin my Escape! More

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New car purchase Overall my visit to Kistler went very well. Went to purchase a 2014 Ford Escape and since they did not have one on their lot that I wanted, they call Overall my visit to Kistler went very well. Went to purchase a 2014 Ford Escape and since they did not have one on their lot that I wanted, they called around and found me what I wanted right away. Was able to pick it up the next day and everyone there was so very helpful. Bill Zuccarell the SYNC Specialist helped with getting my "hands free" phone service started for me and it has been wonderful to use this in my new Escape. I would definitely recommend them to my friends and relatives and if I every need another new, or used vehicle I would come back to Kistler. More

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Couldn't Sync Phone Recently my husband and I decided to go down to one car. I sold my MKZ and became the primary driver on his 2010 Mariner. We'd purchased the Mariner u Recently my husband and I decided to go down to one car. I sold my MKZ and became the primary driver on his 2010 Mariner. We'd purchased the Mariner used at Kistler about two years ago. I didn't have an appointment-just stopped by to see if someone could help me sync my iPhone. I'd tried several times myself but could not get it to sync. Bill Zuccarell came right out found the problem. He then suggested that I make an appointment with him to have a tutorial on the dashboard commands since I was new to driving the car. I was impressed. That is real customer service to offer assistance 2 years after purchase of a used car. More

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Great Job Knew I wanted to buy a new Ford, but being from the little older generation wasn't sure if I would be able to totally understand all the computerized Knew I wanted to buy a new Ford, but being from the little older generation wasn't sure if I would be able to totally understand all the computerized systems they come with. Talking with Bill Zuccarell was a great experience. He answered all my questions in a way I could understand. I will definitely come back to Kistler Ford for all my car needs, and I would recommend them, and Bill, to anyone.. More

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My review I had an awesome experience working with Bill Zuccarell who was very courteous and attentive to my needs. I would definitely recommend to anyone to go I had an awesome experience working with Bill Zuccarell who was very courteous and attentive to my needs. I would definitely recommend to anyone to go visit him and they would get great assistance. More

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Sync Questions Are Always Resolved Bill Zuccarell has always been helpful and informative with helping my wife Marcia and me work through any Sync issues. He has shown the utmost patien Bill Zuccarell has always been helpful and informative with helping my wife Marcia and me work through any Sync issues. He has shown the utmost patience with explanations to novices who are completely overwhelmed by the technology. We have Blue Tooth technology in our other car, but never used it because it was too complicated. He helped us with that also. What a great service for the customer. I tell all my friends and acquaintances about the sync system and how the "Sync Man" walks us through every step of the way. Understanding how to use this technology would be impossible without him. My next car will definitely have Sync. Garry Kudlinski More

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