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Bill Rolufs

Overview Reviews (336) Inventory (106)

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Bill Rolufs

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Bill Rolufs | Page 3

Finance Manager

Sunset Ford of Waterloo

1425 N Illinois Route 3
Waterloo, IL 62298

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5.0

336 Reviews

Overview Reviews (336) Inventory (106)

Dealership Experience

6 yrs

Industry Experience

29 yrs, 10 mos

5.0

336 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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336 Reviews of Bill Rolufs

July 02, 2023

Dealership Rating

Employee Rating

Very helpful and courteous. Adrian was knowledgeable and answered every question I had. Called to check how I was adjusting to new car. Adrian was knowledgeable and answered every question I had. Called to check how I was adjusting to new car. More

by bonnielou214

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kyle Brewer, Adrian Fitch

Helpful 0

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Jul 05, 2023 -

Sunset Ford of Waterloo responded

Thank you for sharing your experience, and congratulations on your purchase! We wish you many happy, safe miles and will see you next time!

June 11, 2023

Dealership Rating

Employee Rating

Adrian was very informative and helpful, but did not pressure us at all which was very important to us pressure us at all which was very important to us More

by Ryan

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kyle Brewer, Adrian Fitch

Helpful 0

Report | Print

Jun 12, 2023 -

Sunset Ford of Waterloo responded

Congratulations on your purchase! Our team enjoyed working with you, and we wish you all the best. Thank you for choosing Sunset Ford!

May 23, 2023

Dealership Rating

Employee Rating

Easiest vehicle purchase ever. I would highly recommend to anyone interested in a vehicle purchase I would highly recommend to anyone interested in a vehicle purchase More

by barkthies

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Hill

Helpful 0

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May 24, 2023 -

Sunset Ford of Waterloo responded

Thank you so much for the kind words and your recommendation! We appreciated the chance to work with you and wish you many happy miles. Congratulations on your purchase!

May 05, 2023

Dealership Rating

Employee Rating

Great dealership, friendly staff. The quickest easiest car buying experience I've had so far. Joe Hill went above and beyond to explain all the features of my new explorer. If I could The quickest easiest car buying experience I've had so far. Joe Hill went above and beyond to explain all the features of my new explorer. If I could give more than 5 stars for the staff I would. More

by kcjpav

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Hill , Perry Webb

Helpful 0

Report | Print

May 08, 2023 -

Sunset Ford of Waterloo responded

Congratulations on your purchase! Our team truly enjoyed working with you, and we wish you all the best. Thank you for choosing Sunset Ford of Waterloo. See you next time!

March 19, 2023

Dealership Rating

Employee Rating

Very polite called when they were done. Put oil in it rotated the tires. Nice Put oil in it rotated the tires. Nice More

by WGRIEBEL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lonnie Pope , Casey Koester, Dustin McKenzie, Dustin Ruckhaber

Helpful 0

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Mar 20, 2023 -

Sunset Ford of Waterloo responded

Thank you so much for the great review! Our team appreciates your business and hopes to see you again!

March 10, 2023

Dealership Rating

Employee Rating

My experience with Sunset Ford was great. Joe was very helpful and on top of the communication letting me know when the truck was ready to look at. The whole process was very easy. I would re Joe was very helpful and on top of the communication letting me know when the truck was ready to look at. The whole process was very easy. I would recommend Sunset Ford to anyone! More

by alamoreaux5

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Joe Hill, Kyle Brewer , Perry Webb

Helpful 0

Report | Print

Mar 13, 2023 -

Sunset Ford of Waterloo responded

Thank you so much for the outstanding review and your business, and congratulations on your purchase! Our team enjoyed working with you, and we wish you many happy, safe miles. Come back and see us!

February 03, 2023

Dealership Rating

Employee Rating

It was a very pleasant deal and the employees were a pleasure to deal with pleasure to deal with More

by jblack0861

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kyle Brewer , Dustin McKenzie

Helpful 0

Report | Print

Feb 06, 2023 -

Sunset Ford of Waterloo responded

Thank you for the outstanding review! Our team truly enjoyed working with you, and we appreciate the chance to earn your business. We wish you all the best and will see you next time!

January 11, 2023

Dealership Rating

Employee Rating

This has been the best car buying experience I could have asked for. Adrian made it super easy and made sure it was the car for me. Thanks! asked for. Adrian made it super easy and made sure it was the car for me. Thanks! More

by alicia.kirkley

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adrian Fitch

Helpful 0

Report | Print

Jan 12, 2023 -

Sunset Ford of Waterloo responded

Congratulations on your purchase! We are so happy to hear that our team took great care of you, and we appreciated the chance to earn your business. We wish you all the best and are here for any future needs. Come on back and see us!

January 05, 2023

Dealership Rating

Employee Rating

Very courteous and straight forward! ! Explained everything in detail and very informative about the vehicle!! ! Explained everything in detail and very informative about the vehicle!! More

by 14twilson55

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kyle Brewer , Brenden Schreder

Helpful 0

Report | Print

Jan 06, 2023 -

Sunset Ford of Waterloo responded

Thank you for taking the time to share this with us! Our team enjoyed having you here, and we wish you all the best. Come back and see us!

December 30, 2022

Dealership Rating

Employee Rating

Kyle and Bill are both great and easy to work with. They make every step of the buying process fun and easy. Highly recommend the Sunset of Waterloo team! They make every step of the buying process fun and easy. Highly recommend the Sunset of Waterloo team! More

by HOF 2016

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kyle Brewer , Perry Webb

Helpful 0

Report | Print

Jan 04, 2023 -

Sunset Ford of Waterloo responded

Congratulations on your purchase! We appreciate your business and recommendation, and our team is here for any future needs. Come on back and see us!

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