Bill Quaday

The process was simple and low-pressure. I especially liked the sales person, Bill Quaday. He was very professional and I did not feel rushed or pressured into buying a car. I especially liked the sales person, Bill Quaday. He was very professional and I did not feel rushed or pressured into buying a car. More

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Great service and knowledge that helped us a lot from both Bill and Justin! Thank you for your help! We ended up buying a vehicle from Rudy Luther Toyota in Wayzata but learned a lot at Brookdale! both Bill and Justin! Thank you for your help! We ended up buying a vehicle from Rudy Luther Toyota in Wayzata but learned a lot at Brookdale! More

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Duane Green gave excellent work as our service tech this past week, he was thorough and patient to answer all my spouse's questions and concerns. The maintenance performed was also top notch compared to ot past week, he was thorough and patient to answer all my spouse's questions and concerns. The maintenance performed was also top notch compared to other services centers we have visited. Also we really enjoyed working with Bill Quaday for BOTH Camry and Avalon purchases, a very helpful salesman with whom we gained trust. Also honorable mention to Abdi Ibrahim who help close the paperwork on our Avalon purchase. He actually drove the 30 miles round trip to our home to gather signatures for some paperwork that was needed a few days after purchase. That really helped us with our usually tight schedule! We have come to appreciate the very competent & professional staff we have met so far at Luther Brookdale Toyota as our repeat business shows. More

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Sales rep was accessible and helpful. Very relaxed experience and never felt pressure. Very smooth process from start to finish and very friendly people. Very relaxed experience and never felt pressure. Very smooth process from start to finish and very friendly people. More

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This dealership is top notch. The entire staff were helpful and friendly and the service was excellent. The entire staff were helpful and friendly and the service was excellent. More

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Just purchased our seventh car from Luther Brookdale Toyota, and as usual, the experience did not disappoint. Toyota, and as usual, the experience did not disappoint. More

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For more than 40 years I have dealt with Luther Brookdale Toyota and before that Schram Toyota in Brooklyn Center. I wouldn't keep coming back if you weren't the very best around!! Toyota and before that Schram Toyota in Brooklyn Center. I wouldn't keep coming back if you weren't the very best around!! More

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We had a good experience, buying a used car, even though there wasn't a lot of options. Bill did a great job, listening to the requirements we had and finding us a suitable vehicle. there wasn't a lot of options. Bill did a great job, listening to the requirements we had and finding us a suitable vehicle. More

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For the past forty years I have dealt with Luther Brookdale Toyota and Schram Toyota before that. I have always been treated with dignity and respect and I always know I am driving a car that is i Brookdale Toyota and Schram Toyota before that. I have always been treated with dignity and respect and I always know I am driving a car that is in top-notch condition. I would not go any place else. More

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Overall it was a good experience. I got the vehicle I wanted, the service was overall good, the dealership was clean, and I was always greeted immediately at the front desk. The only thing I couldn't sh wanted, the service was overall good, the dealership was clean, and I was always greeted immediately at the front desk. The only thing I couldn't shake was the sales approach. The sales person was partly unprofessional and didn't seem to want to want to help us, but rather find ways to exploit the buyer, get the sale, and move on. Never were we offered water once, in the either times we were there. The sales person didn't have a problem drinking it in front of us despite the hours we spent there. We had to get our own. In short, I felt like I got the stereotypical sales person. Not saying they are all like that there. The sales person I dealt with, I felt that person was just seeing in what ways could they exploit the buyer, rather than actually helping me and answering my questions. The person was a different person once the buying part started though. Outside the informational meeting, everything else was a great experience. More

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