Bill Herder
Bill Herder at Molle Toyota
Refer Me

Bill Herder | Page 2

Finance Manger

Molle Toyota

601 West 103rd Street
Kansas City, MO 64114

Contact Me
4.9
302 Reviews

I am a graduate of Northwest Missouri State University and of Keller Graduate School of Management.

Dealership Experience

10 yrs, 1 mo

Industry Experience

24 yrs, 6 mos

Languages Spoken

English English

Employee Video

4.9

302 Reviews

Write a Review

302 Reviews of Bill Herder

January 16, 2021

Dealership Rating
Employee Rating

Dealer and the dealership were both very nice. I wish the new truck part had a finance office inside instead of walking to the regular building! More

by DM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Lipari

Jan 18, 2021

Molle Toyota responded

Thank you so much for sharing your experience. We really appreciate the great feedback! If you need anything at all, don't hesitate to give us a call!

January 13, 2021

Dealership Rating
Employee Rating

It was very nice experience to work with Wes. Costco program identified Molle as the preferred dealership to get a Highlander, and Brent reached out to us right away. Yet, no pressure from both Brent an More

by VENKAT A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wes Browning, Brent Sellers

Jan 14, 2021

Molle Toyota responded

Thank you for this wonderful review. We are happy to hear of your experience with us. Enjoy your car!

January 10, 2021

Dealership Rating
Employee Rating

Process was good. But when buying a car it helps for Process was good. But when buying a car it helps for amenities to be offered, water, coffee ? Especially after two hours. New car final cleaning ? More

by DAVELOPEZKC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Gooden, Nate Morris

Jan 11, 2021

Molle Toyota responded

Thank you for your feedback. We apologize for your experience. We do offer bottled water, it's located in the showroom area. As far as coffee, unfortunately the machine is temporarily shut down due to covid. We appreciate you sharing your experience and hope you are enjoying your new Toyota! Take care.

Jan 11, 2021

DAVELOPEZKC responded

So let me start by saying this reply comes off as defensive. It didn’t apologize for the situation nor acknowledge the experience. If such things were available , as a host the minute offering of things like that goes a long way. My reply is to assist you going future to better the customer experience.

Jan 11, 2021

Molle Toyota responded

My apologies, I didn't mean for my reply to come across as defensive. Your feedback is very important to us. We will make sure in the future to be more attentive to the customers needs. We look forward to providing an improved experience on your next visit. Best wishes.

January 04, 2021

Dealership Rating
Employee Rating

We had been doing research online and new we wanted a really low mileage used Camry SE. Wes held the door open for us as we entered and started the conversation. Wes clarified what we were looking for More

by CHRISCUNNINGHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wes Browning

Jan 04, 2021

Molle Toyota responded

Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit!

January 03, 2021

Dealership Rating
Employee Rating

Friendly knowledgeable and didn’t mislead us on anything. Clean safe showroom with dedicated personnel that made the purchase easy and quick. Handled most of the transaction over the phone and only spent a m More

by GAMANEONKC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Beth Andrew, Bob Field, Brent Sellers

Jan 04, 2021

Molle Toyota responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 30, 2020

Dealership Rating
Employee Rating

Clayton Baylor was an excellent sales person. Molle, as an organization was very good. One of my best experiences purchasing a car. 25 words to finish. More

by mryanfoof
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Clayton Bailey , Beth Andrew

Dec 31, 2020

Molle Toyota responded

Thank you for being our customer, we appreciate your wonderful review! We are thrilled that you had a great experience!

December 30, 2020

Dealership Rating
Employee Rating

Tyler Parman, Wesley and Bill expedited the purchase of our new Rav 4. We appreciate their expertise. It will be a Happy New Year. Thank you all. More

by JANMANNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Parman , Wes Browning

Dec 31, 2020

Molle Toyota responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

November 30, 2020

Dealership Rating
Employee Rating

We went out for breakfast one fine Saturday morning, and came home that same evening with a new car! Todd Heston stayed overtime that day to ensure our complete satisfaction by providing courteous service More

by D32902
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Gavin, Todd Henston

Nov 30, 2020

Molle Toyota responded

WOW! Thanks so much for your amazing, 5-star review! We really appreciate you sharing your experience. Enjoy your new Toyota! Have a wonderful day!

November 12, 2020

Dealership Rating
Employee Rating

Brad was super friendly and very helpful. Easy to get the car I was looking for and made it feel easy. Thanks for a good car purchasing experience. More

by CRON
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Brad Van Eaton

Nov 17, 2020

Molle Toyota responded

It’s great to know that our staff was able to give you the car-buying experience you were looking for! Buying a new car is an important decision and we can't thank you enough for choosing us to help you with it!

November 01, 2020

Dealership Rating
Employee Rating

Steve Hennecke is the best sales person! We've bought several cars from Steve. The process was quick and easy. No pressure, will get answers to tough questions and looks for the best price - he saved us More

by TOMROOKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Hennecke, Rick Laffoon , Rick Gannon, Bob Mathis

Nov 02, 2020

Molle Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business.

2
...

Dealership Inventory (194 Vehicles)

used 2018 Tesla Model 3 car, priced at $25,989
2018 Tesla Model 3
used
Pearl White Multi-Coat exterior
Automatic
AWD
new 2024 Toyota Tundra car, priced at $68,762
2024 Toyota Tundra
new
Supersonic Red exterior
Automatic
4WD
used 2023 Toyota RAV4 car, priced at $37,945
2023 Toyota RAV4
used
Midnight Black Metallic exterior
Automatic
AWD
new 2023 Toyota Crown car, priced at $54,859
2023 Toyota Crown
new
Heavy Metal/Black exterior
Automatic
AWD
used 2022 Toyota Tundra car, priced at $47,989
2022 Toyota Tundra
used
Gray exterior
Automatic
4WD
used 2020 Toyota Highlander car, priced at $38,988
2020 Toyota Highlander
used
Magnetic Gray Metallic exterior
Automatic
AWD