Bill Gusta
Bill Gusta at Salerno Duane INFINITI Of Denville
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Bill Gusta | Page 7

Used Car Manager

Salerno Duane INFINITI Of Denville

3103 State Route 10
Denville, NJ 07834

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4.6
73 Reviews

Funny, easy-going kind of guy. Single father to two wonderful children. I am a huge YANKEES fan and I love fantasy football. My clients are like family to me. In my spare time you can find me out on a bike ride or starting a new series on Netflix. Look forward to working with you! Keep in mind you can call or text me anytime of the day with any questions. follow me on IG @ cars_with_billyhoe

Dealership Experience

8 yrs, 6 mos

Industry Experience

18 yrs, 4 mos

Specialties & Trainings

Grant Cardone, Jordan Belfort

4.6

73 Reviews

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73 Reviews of Bill Gusta

August 06, 2018

Dealership Rating
Employee Rating

Great service and easy purchase At the Salerno Duane dealership Bill was a pleasure to do business with. The finance rep was very knowledgeable and there wasn’t added pressure. More

by Tcalab70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Kasliner

Aug 07, 2018

Salerno Duane INFINITI Of Denville responded

Thank you for the great kudos. It is really appreciated. Jorge Rodriguez General Manager

August 03, 2018

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Purchased New Q50 RS 400 I worked with Bill Gusta at Salerno Duane Infiniti of Denville. I enjoyed the smooth process of purchasing my new car with him. Bill was up front wi More

by BRIAN POST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 07, 2018

Salerno Duane INFINITI Of Denville responded

Thank you for taking time from your day to review our facility. The positive comments are GREATLY appreciated. Sincerely, Jorge Rodriguez General Manager

July 06, 2018

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New car lease My lease was expiring and the sales agent assigned worked with me to obtain a new car. I was able to get a car within my budget. At the time of picku More

by LourdesA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Kasliner , Danielle Romeo, David Waters

Jul 07, 2018

Salerno Duane INFINITI Of Denville responded

Thank you for the great kudos. It is really appreciated. Jorge Rodriguez General Manager

June 14, 2018

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Courteous respectful and professional .... Bill G and Clancy R thet are my personal favorites but the staff is excellent and very attentive to your personal and professional needs I defin More

by SOULEDOUTSANDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Klancy Ramirez

Jun 19, 2018

Salerno Duane INFINITI Of Denville responded

Thank you for taking time from your day to review our facility. The positive comments are GREATLY appreciated. Sincerely, Jorge Rodriguez General Manager

October 31, 2017

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Best car buying experience, ever I have never been more at ease while buying a car. The two Bills were so helpful. If one was not available the other would step in to accommodate me More

by PtK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Backes, Dan Hatch

Oct 31, 2017

Salerno Duane INFINITI Of Denville responded

Thank you for the kind words. They are truly appreciated. Sincerely, Jorge Rodriguez General Manager

September 03, 2017

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Sales Bill was nice and very patient with my needs to find a new vehicle. I had a lot of questions and he had all the answers. Thank you for your help! More

by thomas,123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2017

Salerno Duane INFINITI Of Denville responded

Thank you for the great kudos. It is really appreciated. Jorge Rodriguez General Manager

February 28, 2017

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Employee Rating

Another Great Lease Experience with Salerno Duane Infiniti!! I have now leased a total of 4 Infinits with Salerno Duane. I keep coming back because of the honesty and professionalism shown me each and every tim More

by gemguy8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peter Danchise

Mar 28, 2017

Salerno Duane INFINITI Of Denville responded

We value you as a long time customer. It is GREATLY appreciated. Respectfully, Jorge Rodriguez General Manager

September 16, 2016

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DO NOT DO BUSINESS HERE ! I purchased a car less than 9 months ago. For physical reasons (injury) the car no longer works for me. Knowing this, they offered me less than 1/2 More

by GW4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jorge Rodriguez

Sep 20, 2016

Salerno Duane INFINITI Of Denville responded

I am sorry to learn that you were less than satisfied with your most recent visit at our facility. I know it must be hard to understand how the value of a car can change so dramatically within 9 months. The pre-owned market changes on a daily basis with the eb and flow of inventory and seasonality. Please feel free to go to Edmunds.com (Third Party non-affiliate of Salerno Duane)and check the current Trade-in Value of a 2015 Infiniti QX60 with 15,000 miles. You will find that the value is $26,812 and the dealership will incur several thousand dollars in additional expenses to replace all 4 tires and certified warranty costs. We valued your vehicle at $29,000 plus the cost of the tires and certification. We pride ourselves on an open and transparent way of doing business. We would have gladly taken the time to explain the entire process, but were not given a chance as you immediately left after we told you the value. Please feel free to contact me for any furthur discussion. Respectfully, Jorge Rodriguez General Manager

Sep 20, 2016

GW4 responded

I appreciate the note back. However, I have since taken the car to other dealers, and have been offered $34,200 for the car (vs. what you offered me at $27,000). In addition, the dealer that offered $34,200 noted that 1 bid stood out to them for the car - yours. Your dealership unknowingly bid on my car through this other dealer, and offered almost $34,000. There's no way to avoid that your dealership attempted to take advantage of me. Now, I not only know that Infinity's don't work for me, I also know how Salerno Duane does business. Please don't insult my intelligence again. Similar cars to mine are selling for $42k online, and I was offered significantly more by reputable dealerships. You simply tried to make an obscene profit on me for the 2nd time in 9 months.

August 19, 2016

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Straight forward & honest Bill was great! He was straight forward and honest when discussing the vehicle. The price was excellent! I drove 5 hours to purchase the vehicle. T More

by Btfillion
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2016

Salerno Duane INFINITI Of Denville responded

Your positive comments are truly appreciated. Thank you. Jorge Rodriguez General manager

August 06, 2016

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Bill Gusta is the best Sales guy around!! Before my husband and I visited your dealership, we had visited many dealerships over the past few weeks. From the minute we walked into your dealer More

by Carol Haegele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2016

Salerno Duane INFINITI Of Denville responded

Thank you for taking time from your day to review our facility. The positive comments are GREATLY appreciated. Sincerely, Jorge Rodriguez General Manager

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