Bill Fletcher | Page 50

Family Reunion initially when I walked into the showroom I was greeted with a warm friendly smile and concern on my interests. No hassling or constant badgering of w initially when I walked into the showroom I was greeted with a warm friendly smile and concern on my interests. No hassling or constant badgering of when I'd like to purchase a vehicle. Took his time explaining my lease and buying options, stayed after hours to make sure I was satisfied with my possible purchase at the time. Will continue to purchase vehicles with Erik and Campbell Ford. More

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Dan Marshall was awesome! Came in looking for SUV. He lead me to the Ford Edge. I love it! Walked out buying it!! Everyone took great care of me. Came in looking for SUV. He lead me to the Ford Edge. I love it! Walked out buying it!! Everyone took great care of me. More

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Fantastic Experience Dan was great to work with. Very knowledgeable, efficient, and honest. He knew I didn't have a whole of time to pick out and purchase a new vehicle, Dan was great to work with. Very knowledgeable, efficient, and honest. He knew I didn't have a whole of time to pick out and purchase a new vehicle, and didn't waste any of my time. I told him what I was looking for and he had several options of what I wanted pulled around up front ready to look at and drive. This was a great experience and I would recommend Dan Marshall and the whole staff at Campbell Ford to anyone looking to purchase a new or used vehicle. More

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Great to deal with No "high pressure" or "slick talk" stuff. No typical gimmicks that you'll find at some of the other dealers in the area. Just clear discussion, help No "high pressure" or "slick talk" stuff. No typical gimmicks that you'll find at some of the other dealers in the area. Just clear discussion, helpful suggestions, and an easy purchase all the way around. They weren't Hyenas trying to separate me from my money, Dan and the team worked to find what I wanted. If you're looking for a FORD product, go to Campbell and buy from Dan. More

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Good experience Good price and didn't try and get me into something I didn't need. If he didn't know the answer he would get the answer instead of making it up Good price and didn't try and get me into something I didn't need. If he didn't know the answer he would get the answer instead of making it up More

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Dan Marshall was my salesperson and great and knowledgable I would recommend and will return to Campbell because of the professional and honest nature of the sales staff. No fuss and they work with you in eve I would recommend and will return to Campbell because of the professional and honest nature of the sales staff. No fuss and they work with you in every aspect of the process More

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False info from salesmen; bad transmission, no owner contact I feel bought on false info, was told several + "non-truths". Despite being told multiple times we were NOT buying a car that day, I feel Scott kept p I feel bought on false info, was told several + "non-truths". Despite being told multiple times we were NOT buying a car that day, I feel Scott kept pushing my very ill husband to agree. I was very upset but trying not to embarrass my husband by overriding his wanting the car while we continued to bicker over all 4 offers SM came back with.. We were told 6 months warrenty, one owner; great condition; only traded in because person wanted newer car. I made it known to Scott that dependable car was life or death due to husband's condition, I SPECIFICALLY asked if it was traded in because something was wrong with it, (2011 RAV4 LE 130,000 mi) he says absolutely not, he says. It was low on oil, asked why, tells me because all cars are different & service doesn't really know how much to put in...seemed like strange answer. Any way, sent to Bill F, find out no warranty, Scott tries to say we misunderstand, wanted out of contract..he said nothing. I felt ill. Reluctantly took it home, within a few days, leaks all over from front & back leaking onto garage floor. We've had possession of lemon about 2-3 weeks, in service almost 3 months. Although they did give us loaner, they refused to sit down &'discuss us getting out from under this lemon. No return call from owner or Bill F, even after 20+ requests. Mike Simmons came up with one offer on one car, which we didn't accept & made counter offer. Mike said he'd show owner & get back with me, which he did, but owner said no way & never made ANY OTHER OFFERS and still refused to call me. Took back loaner finally, our car wouldn't start! Thought for sure now they'd work with us...no! Just had service to call to say it's done. Supposedly was told by Toyota that idle was messed up,from being worked on & it just had to reset. Will be picking it up Monday. Carfax when SECOND owner took it in for service 3/16 shortly after HE bought it, that it had multiple leaks. Further info I was able to find verified still leaking a few month later & owner was told it need new transmission. Second drove it kind of close to a year with out repairs then traded it in at Campbells, then unfortunately, we bought it under false pretenses a few months later. More

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2017 Ford Explorer Scott made the purchase of our 2017 Ford Explorer quick and easy. Scott responded in a quick professional manner, he had exactly what we were looking Scott made the purchase of our 2017 Ford Explorer quick and easy. Scott responded in a quick professional manner, he had exactly what we were looking for ready on our appointment. We were able to take our new vehicle home with no worries. Thank you Scott ! More

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Leasing a 2017 Escape My experience was fantastic with my sales man Scott Mabry. He helped me with whatever questions I had and showed me many other things about the car. My experience was fantastic with my sales man Scott Mabry. He helped me with whatever questions I had and showed me many other things about the car. More

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Leasing a Ford C max We, Jan and myself, have always had good service form Campbell Ford from the service department personnel and form Jason Z. We have purchased or lease We, Jan and myself, have always had good service form Campbell Ford from the service department personnel and form Jason Z. We have purchased or leased 6 Ford's through Jason. The latest being a 2017 C max. A little levity, we now own a Scarlett and a Gray C max which is perfect being Buckeye fans . More

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