Ben Thrasher
Ben Thrasher at Lynn Layton Chevrolet
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Ben Thrasher

Service Writer

Lynn Layton Chevrolet

2416 Highway 31 S
Decatur, AL 35601

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4.7
80 Reviews
4.7

80 Reviews

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80 Reviews of Ben Thrasher

May 05, 2024

Dealership Rating
Employee Rating

Outstanding customer service in every visit to the Service Department, especially with George, Ben Thrasher, and Mike Davis. More

by livyleigh@att.net
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Recommend Dealer
Yes

May 05, 2024

Dealership Rating
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They always get me in and out. The service department men are always very nice More

by BLIPSCOMB0
Service Price Transparency
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Recommend Dealer
Yes

May 04, 2024

Dealership Rating
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Always professional, quality work done quickly. Waiting area is always clean and fresh pot of coffee. More

by Clarkjrj
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

May 02, 2024

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Lynn Layton is where I purchased my 2013 Chevrolet Malibu and I have always been satisfied with their services! More

by sharonterry384
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 03, 2024

Lynn Layton Chevrolet responded

Sharon, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Lynn Layton Chevrolet Team

May 01, 2024

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I appreciate the service given at Lynn Layton Chevrolet. I enjoy my Colorado and have confidence that it will be taken good care for years to come. More

by 1WHM15
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 02, 2024

Lynn Layton Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Lynn Layton Chevrolet Team

May 01, 2024

Dealership Rating
Employee Rating

2nd time in a row that I spent over 4 1/2 hours just for simple routine maintenance. Oil change, tire rotation, tire balance, wheel alignment. That's all. 4 1/2 hours!!!! I'll not be doing business there a More

by DNTALLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 03, 2024

Lynn Layton Chevrolet responded

We appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting us at your earliest convenience, we would like to further discuss what happened and do our best to address these issues. We look forward to speaking with you and regaining your trust in our business. Sincerely, The Lynn Layton Chevrolet Team

May 01, 2024

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Love Lynn Layton Chevrolet! Everyone goes above and beyond to give you the best purchasing experience! I will never purchase a vehicle anywhere else! They have my families bu More

by pennyr0419
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wesley Schrimsher, Jeff Rippen

May 03, 2024

Lynn Layton Chevrolet responded

Penny, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Lynn Layton Chevrolet Team

April 30, 2024

Dealership Rating
Employee Rating

Was not made aware of the charge for them to just look at my vehicle when I told them I’ve already been told by a mechanic what was wrong with it. I’m in the market for a new car now and will not be using th More

by Jmahrx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 02, 2024

Lynn Layton Chevrolet responded

Thank you for your feedback. Your experience is not reflective of the service we aim to provide to our guests. We would like to hear more about your experience so we can ensure we prevent these issues from happening again. Sincerely, The Lynn Layton Chevrolet Team

April 30, 2024

Dealership Rating
Employee Rating

Always enjoy my visit James Bull Freeman is a plus. The dealership always excellent service. More

by Stephanie
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 02, 2024

Lynn Layton Chevrolet responded

Stephanie, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Lynn Layton Chevrolet for your vehicle needs. Sincerely, The Lynn Layton Chevrolet Team

April 29, 2024

Dealership Rating
Employee Rating

excellent service as always a long term customer and use lynn layton for years and will continue More

by kquinn3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2024

Lynn Layton Chevrolet responded

Thank you for sharing your experience. Your words mean so much to us and they remind us of why we do what we do. We are so thankful for your continued business! Sincerely, The Lynn Layton Chevrolet Team

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