Ben McFarland
Ben McFarland at Sapaugh GM Country
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Ben McFarland | Page 47

Sales Manager

Sapaugh GM Country

1435 McNutt Street
Herculaneum, MO 63048

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4.8
485 Reviews

Dealership Experience

8 yrs, 5 mos

Industry Experience

22 yrs, 11 mos

Specialties & Trainings

General Motors Outstanding Product Knowledge and Customer Satisfaction Award

4.8

485 Reviews

Write a Review

485 Reviews of Ben McFarland

December 18, 2018

Dealership Rating
Employee Rating

Great to work with salesman went above and beyond to bring trucks up so we didn’t have to our 5 year old out in the rain looking More

by CHRISJAMIELONG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 19, 2018

Sapaugh GM Country responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best regards, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

December 18, 2018

Dealership Rating
Employee Rating

Truck sale They went out of there way to make sure I had the best deal in the area, over and beyond Anyone else could not even came close More

by TIDWELLJIM
Recommend Dealer
Yes
Dec 18, 2018

Sapaugh GM Country responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

December 13, 2018

Dealership Rating
Employee Rating

Great deal without the pressure. Chip was great. We bought an Acadia from Chip Price. Great experience with all. Chip made us happy with our purchase, made the deal and drove off with it. More

by mark.landau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chip Price

Dec 13, 2018

Sapaugh GM Country responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Chip and the rest of the team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

December 12, 2018

Dealership Rating
Employee Rating

The car buyer’ dealership The Sapaugh Dealership is a down home place to find your vehicle. They review the type of car, SUV or truck you are searching for, and most likely, h More

by Scenar82
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Stanfill, Leslie Sheldon

Dec 13, 2018

Sapaugh GM Country responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, efficient, and pressure free customer service and will be happy to hear that you left Sapaugh Motors satisfied. We are very appreciative of your 5-star review. We appreciate you trusting us with your car sales and service needs and we hope you enjoy your new Traverse! Best regards, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

December 12, 2018

Dealership Rating
Employee Rating

Easy and professional Came in test drove a few cars, Ryan made the paper work painless, and breezed through finance and drove off with our beautiful car! Trade in was smoot More

by Traverse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ryan Picarella

Dec 13, 2018

Sapaugh GM Country responded

Thank you so much for this excellent feedback! I am happy to hear that Ryan worked hard enough to make your purchase easy, smooth, professional, and painless. Please remember that we're always here to assist you with any future auto needs! Best regards, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

December 10, 2018

Dealership Rating
Employee Rating

New purchase Rick Gerber was great to work with. He was very patient with me never pressured me and listened to what I was looking for. Rick and all the staff were More

by KDCSBREMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rick Gerber

Dec 11, 2018

Sapaugh GM Country responded

It was a pleasure to read about your third car-buying experience at Sapaugh Motors. Congratulations on your car! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Rick provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Best regards, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

December 10, 2018

Dealership Rating
Employee Rating

The best deal and best staff to work with The sales manager and salesman took time to talk about everything on my new vehicle even though they were busy. I appreciate them and will definitely More

by Happy car buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 11, 2018

Sapaugh GM Country responded

Congratulations on your new vehicle, and thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a remarkable experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best regards, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

December 06, 2018

Dealership Rating
Employee Rating

Very satisfied My sales experience at Saint Paul has always been very good salesman is Richk I know greg Jones and not have appreciate doing business and thank you More

by LJSALLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Konold, Greg Jones

Dec 06, 2018

Sapaugh GM Country responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

December 05, 2018

Dealership Rating
Employee Rating

Acadis Simple and easy, did most on telephone and text, came to agreement and drove up and what was agreed upon was complete in no time More

by sftblpitcher300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bryan Ogle , Mike in finance

Dec 06, 2018

Sapaugh GM Country responded

Thank you for your wonderful feedback. It's fantastic to know that we were able to make your car purchase incredibly simple, easy, and quick. We look forward to working with you or anyone you might send our way in the future. Best regards, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

December 05, 2018

Dealership Rating
Employee Rating

Awesome Camaro, Great Sales Team Member! I ordered a 2019 Camaro 2LT with the V6 1LE Track Package from Sapaugh Motors. I wanted a driver's car, with a manual transmission and an aggressive h More

by bigrivervines06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Al Vincent

Dec 06, 2018

Sapaugh GM Country responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Al is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. Congratulations on your new2019 Camaro 2LT! If you have any questions, please do not hesitate to come see us. Best regards, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

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