Becka Stern | Page 20

Becka was great to work with. Very helpful and easygoing. Erin in finance was easy to deal with too. Erin in finance was easy to deal with too. More

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This dealership is generally good, the staff are very welcoming, most of the staff are very professional, they are very busy, so sometimes the customer waits for a long time welcoming, most of the staff are very professional, they are very busy, so sometimes the customer waits for a long time More

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Everyone was courteous, service was good, communication was good, and my new truck was in excellent shape for picking it up. was good, and my new truck was in excellent shape for picking it up. More

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Great customer service at dealership! Very professional! I loved how customers answer the phone to help customers! I GOT a great deal and paperwork wasn't as long as other occasions in different brand deale I loved how customers answer the phone to help customers! I GOT a great deal and paperwork wasn't as long as other occasions in different brand dealerships. More

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Pretty good experience . People are friendly,Paper work process was a little lengthy, but David was very knowledgeable 👍 process was a little lengthy, but David was very knowledgeable 👍 More

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How impressive is Gladstone Toyota!!! ZERO pressure to buy coming from the entire team. I have bought several new vehicles in the past and would rate my Gladsone experience at the top of my past buying ex buy coming from the entire team. I have bought several new vehicles in the past and would rate my Gladsone experience at the top of my past buying experiences. My sale rep Becka Stone was amazing. She really understood the process and make my buying experience top notch. Super friendly and professional. Gladstone is fortunate to have her on their team! Vic Meese in the Finance area was also a standout for my experience. Again, zero pressure to buy additional "add on's". But, when I did request upgrades to my new purchase, he went "above and beyond" to make sure I got a fair deal. Thank you Vic for your great service! Normally, I don't give reviews, but after my experience with Gladstone Toyota, I felt compelled to share my great buying experience. More

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Great customer service from Becka! So happy to find a RAV4 under $30k. Although I wish we could've gotten more of a bargain but I have no complaints since I love this car!! RAV4 under $30k. Although I wish we could've gotten more of a bargain but I have no complaints since I love this car!! More

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Becka was extremely responsive, even in a busu environment, and helped me find the car that perfectly suited my needs. It is so nice to get personalized concierge service for such a big purchase. environment, and helped me find the car that perfectly suited my needs. It is so nice to get personalized concierge service for such a big purchase. My only (small) complaint was that the plug-in hybrids are so in-demand that you have to play a game where you drive to the dealership without a guarantee that the car won’t be sold while you’re in route. I get that some people flake, but it adds some stress and pressure to the experience. (I think this might be standard practice for such scarce models across dealerships though) More

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Really appreciate all the help and information that was given to me. Everyone was great and amazing at their jobs. I appreciate everyone for helping me through this process. given to me. Everyone was great and amazing at their jobs. I appreciate everyone for helping me through this process. More

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Had a wonderful experience at Toyota of Gladstone! I came in knowing exactly what I wanted and they made sure I got it! Becka was super great to work with and walked me through the whole process with ease. in knowing exactly what I wanted and they made sure I got it! Becka was super great to work with and walked me through the whole process with ease. More

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